Virtual CIO/CISO

Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print & IT services and consulting industry leader, then you have come to the right spot.
More about us. We make business technology Simple. Secure. Better.  We do it all – from hosted/cloud services, copiers/printers, managed services, phone systems, document management, business IT services and audio/video systems.  We are an organization with strong partnerships between sales and service.  We have hundreds of sales professionals, engineers, and technicians ready to fix any and all customer problems. With over 50 years in the industry, Marco has a Gold Standard Culture with a focus on employee engagement, client satisfaction, vendor partnerships, and community partnership.   
Join our growing team. You won’t regret it.
The vCIO/vCISO role is responsible for working with Marco clients, including those enrolled in our recurring consulting services program and project-based consulting engagements. The vCIO/vCISO will be responsible for working with senior IT management and executive leadership to strategically develop the company’s information security program and/or IT service management program. The vCIO/vCISO serve as an industry expert during conversations related to IT business operations, IT strategy, security program development, and risk reduction.  Success of this role is measured by developing repeat and high value client relationships.

ESSENTIAL FUNCTIONS:

• Perform high value, point in time client consulting vCIO/vCISO engagements
• Develop long term consulting relationships with clients enrolled in a recurring consulting services program
• Review client’s current security and service management program and assist with developing program maturity
• Identify gaps in current solutions and practices and build a corresponding roadmap that can be communicated to key stakeholders within the organization
• Evaluate IT integration, improve efficiency, and determine solution ROI with IT leadership
• Consult with clients on business continuity, impact analysis, disaster recovery, and incident response planning.
• Perform tabletop exercises for client IT teams and executive leadership.
• Translate technology and security assessment results into executive summaries for leadership.
• Consult with clients as they adopt cybersecurity controls and safeguards for common compliance frameworks.
• Coordinate and advise on vendor specific partnerships, SLAs, licensing, and solutions evaluations.
• Assist with client’s annual technology budgeting process
• Serve as a liaison between upper management and technical staff
• Advise in security risk assessments and help clients determine business risk
• Continually train and gain industry expertise in your area of expertise which may include any of the following: Information Security, IT Service Management, Digital Transformation, Advanced Technologies
• Work with internal Marco teams to provide solution specific guidance and pricing options

QUALIFICATIONS:

• Bachelor’s degree and six years of experience as a proven industry expert; or equivalent combination of education and experience.
• Previous service management experience preferred.
• Experience with service management concepts, systems testing, and evaluation methods (e.g. ITIL v4).
• Candidate should have at least one of the following certifications, or the ability to obtain within six months of being hired: CISSP, CRISC, CCISO, SANS GIAC
• Proven experience in IT infrastructure and Information Security Solution planning and development required.
• Professional working knowledge of information security standards and guidelines such ISO 27001, NIST 800-53, NIST 800-171, NIST CSF, CIS, PCI DSS, and HIPAA

REQUIRED SKILLS:

• Business financial acumen with ability to translate technology needs into financial decisions
• High degree of emotional intelligence when communicating with executive level leaders
• Natural aptitude for outcome-based reasoning.
• Demonstrate excellent verbal and written communication skills with internal and external clients.
• Self-starter, ability to plan and implement sales strategy with limited supervision.
• Ability to thrive in a competitive, goal-driven environment.
• Excellent organizational skills with the ability to maintain accurate and detailed records of sales activity. 
• Ability to prioritize responsibilities and to operate with changing priorities.
• Demonstrate ability to work effectively and professional with all types of people and situations. 
• Demonstrates a strong attention to detail to ensure accuracy and quality.
• Strong desire to help others achieve sales success, anticipate their needs and take initiative to ensure positive sales outcomes.
• Proficient with business collaboration tools including Microsoft Office Suite, CRM and company specific programs.

Benefits: We’re not just competitive when it comes to business tech – we’re also pretty proud of what we offer our employees. Our benefits include medical, dental, and vision insurance. We also have paid holidays and vacation, 401k with generous company match, flexible spending accounts, employee purchase program, employer-paid life insurance, voluntary-term life insurance, short and long-term disability, critical illness and accident benefits, and pet insurance. Yes, we care about your furry family too.
*all benefits are dependent on employment status    Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities Applicant Labor Law Posters