Software Asset Manager

Date Posted:

2024-09-11

Country:

United States of America

Location:

VA543: 22270 Pacific Blvd, Dulles 22270 Pacific Boulevard Building CC5, Sterling, VA, 20166-6924 USA

Position Role Type:

Hybrid

You have been redirected to RTX’s career page as we have recently transitioned from RTX to become a standalone company, which provides us with greater autonomy and opportunities for growth. As a prospective employee of Nightwing, you’ll have the chance to contribute to our continued success and shape the future of our cybersecurity, intelligence, and services offerings.

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.

Nightwing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment, including introducing new cyber capabilities to address emerging threats.  Nightwing is seeking a Software Asset Manager to support government customers in the Washington Metropolitan Area. The Software Asset Manager provides management services for software and hardware assets belonging to and supporting the customer mission. The Software Asset Management services include maintaining an inventory of all software license, maintenance and support, and hardware assets required by customer to conduct their mission. The asset manager coordinates closely with both vendors and the customer Software Asset Management (SAM) office (within the Mission Engineering, Integration Engineering Section) to ensure customer software requirements are accurately tracked and fulfilled.

Responsibilities:

• Identify and architect the current license management process and/or solution, bringing together software metadata, inventory, and usage information across all security enclaves into a normalized view.
• Work with CISA ME to establish the Enterprise Software Asset Management capability to manage the entire software lifecycle, aggregate software asset data into a single accessible repository and reduce labor through automation. Activities include, but are not limited to:
  • Complete and sustain a full software inventory (desktop applications, server applications, virtual applications, concurrent-use license servers, database instances) to the SAM team. This inventory information, along with the comprehensive population of all the software contracts and license terms and conditions, and individual license entitlements provides the SAM team with an accurate license position.
  • Normalize inventory data to provide a singular license inventory that can then be managed against the software contracts and license terms.
  • Provide assessment and analysis of the SAM execution of the full acquisition lifecycle from requirements assessment, design/development, procurement, policy, and sustainment of CISA ME’s commercial-off-the-shelf (COTS) software.
• Acquisition Planning Support:
  • Provides advice and counsel working directly with SAM Government managers and the CISA user base to develop system requirements, validate software segment changes, and develop final requirements to update COTS software packages.
  • Work with CISA ME to finalize requirements and develop the procurement packages and request for quotes and issue to CISA approved software vendors.
  • Manages the proposal and procurement process to status each procurement resulting in CISA receiving best pricing and efficient, cost effective delivery to meet CISA COTS requirements.
• Configuration Management Support:
  • Provides input to and reviews request for change (RFCs) affecting the ME Branch in respect to COTS software requirements. Work directly with CISA programs in the technical review and comments for all enterprise architecture requirements reflecting changes to enterprise networks, to include architecture changes, performance enhancements and planned upgrades and recapitalization efforts. When directed, attend and support configuration management boards and reviews.
• Data Management Support:
  • Evaluates multiple options for development of a web based relational database tracking tools for the SAM group to support all COTS software acquisitions and associated configurations. Provide, analysis of alternatives to support final system choice and implementation.
• Maximize the use and integration of commercial off-the-shelf (COTS) products and pull inventory from all software deployment systems and license managers (floating license servers) within CISA ME. 
• Work with developers to extract software inventory information from a myriad of software deployment systems (e.g., Altiris, VMware, etc.) to provide a single aggregate picture.
• Catalog and track all customer software builds, versions, updates, licenses, requests, and maintenance, including contractor procured and Software Asset Management (SAM) procured.
• Coordinate SW license and maintenance renewals with SAM.
• Review, submit, monitor, and status software requests and transfers with SAM using ServiceNow or other tools as prescribed by SAM.
• Prepare, review, process, status and report on customer requests to add, transfer, or remove software or hardware.
• Review, prepare, submit, monitor, status and report on Whitelist Change Requests (or is this TRM), waivers, etc.
• Prepare, process, status, close and report on CRQs to add, transfer, or remove software or hardware/peripherals for customer staff.

Required Skills:

• U.S. Citizenship
• Must be able to obtain a Secret clearance within 1 year
• Must be able to obtain DHS Suitability
• Six (6) or more years of configuration management experience required.
• 5+ years of directly relevant Software Asset Management experience required.
• Strong knowledge & exp. with software asset life cycle management processes planning, acquisition, deployment, monitoring, harvesting and retirement.
• Experience with development of software asset management policies, workflows, processes, and procedures
• Knowledge and experience with software asset management related international standards (e.g., ISO 19770, ISO20000/ITIL)
• Experience with license management and optimization tools, software discovery tools (e.g., Altiris, ServiceNow, Flexera or similar)
• Experience interpreting software licensing terms and conditions.
• Experience with SharePoint and MS Office suite.
• Strong knowledge of software publishers' licensing models and software deployment and use rights (e.g. Microsoft, Adobe, Oracle and McAfee).
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

Desired Skills:

• Excellent problem-solving and communication skills.
• Strong teamwork and collaboration abilities.
• Ability to adapt to a fast-paced, evolving technology environment.
• Attention to detail and commitment to delivering high-quality solutions.
• Experience with SQL Database Server to create and generate Software Licensing reporting preferred.

Required Education:

• Bachelors Degree in related field with at least four years of related technical experience (Additional professional experience may be considered in lieu of a degree)

Desired Certifications:

• SAM certification preferred (e.g., IAITAM Certified Software Asset Manager).

Previously part of a leading Fortune 100 company and headquartered in Dulles, VA; Nightwing became independent in 2024 but continues to support the nation’s most mission impactful initiatives.

When we formed Nightwing, we brought a deep set of credentials and an unfaltering commitment to the mission. For over four decades, our team has been providing some of the world’s most technically advanced full-spectrum cyber, data operations, systems integration and intelligence support services to the U.S. government on its most important missions.

At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.

Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.

The salary range for this role is 85,000 USD - 179,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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