Kyndryl Offensive Security Operations Coordinator

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

In this role, you will provide comprehensive administrative support to the offensive security team, including SMEs, Project Managers, Program Managers, and the Practice Leader. A key part of your responsibility is managing incoming project requests, ensuring they are logged, assessed, and coordinated with the Program Manager for proper allocation and prioritization. You will act as the primary point of contact for administrative tasks and requests related to offensive security projects.

You will manage all contract-related activities, including preparing and reviewing Statements of Work (SoW) and ensuring they are signed, filed, and archived correctly. Additionally, you will maintain comprehensive documentation for all security projects and presales engagements, ensuring that all data is properly archived and easily accessible for team members.

Your role also includes preparing cost calculations for both presales and project engagements, ensuring that all financial aspects are properly considered and documented. This will involve working closely with project managers and finance teams to ensure budgets are accurate and aligned with project requirements.

The Offensive Security Administrator will also assist in coordinating internal and external requests, ensuring they are addressed in a timely and professional manner. This includes requests for documentation, reports, project updates, and any other administrative support required by the offensive security team.

Finally, your role will involve streamlining administrative processes, ensuring that the team operates efficiently and that all data, contracts, and records are accessible when needed. You will maintain and update tools such as the project and presales tracker, providing visibility into the pipeline of ongoing and upcoming security projects.

Your Future at Kyndryl
Kyndryl has a global footprint, which means that as a Delivery Management Lead at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• A total 12+ years of experience with minimum 5+ years of experience in security.
• Support for SME, Project Manager, Program Manager, and Practice Leader: Provide day-to-day administrative support, including managing documentation, contract processing, and handling incoming requests.
• Incoming Project Request Management: Handle all incoming project requests, logging and coordinating these with the Program Manager for prioritization and resource allocation.
• Contract Administration: Prepare, review, and archive all Statements of Work (SoW) and related documents, ensuring all contracts are signed and filed properly.
• Data Management and Archiving: Archive and organize all project and presales data, ensuring it is securely stored and easily accessible for the team.
• Cost Calculations: Assist in preparing cost estimates for both presales and active project engagements, collaborating with finance and project management teams to ensure accurate budgeting.
• Request Coordination: Manage requests for documentation, reports, and project updates, coordinating with internal teams and clients to ensure prompt responses.
• Project and Presales Tracker Maintenance: Maintain and update the project and presales tracker to provide accurate and up-to-date information on ongoing and upcoming security projects.
• Administrative Efficiency: Streamline administrative processes, ensuring that all tasks related to contract management, data archiving, and project requests are handled efficiently.

Qualifications:

The ideal candidate for the Offensive Security Administrator role will have a bachelor’s degree in business administration, operations management, or a related field. Prior experience in an administrative role within an IT or cybersecurity environment is highly desirable. Experience in handling contracts, project documentation, and managing requests will be beneficial.

Strong organizational skills are essential, as you will be managing multiple administrative tasks simultaneously. A working knowledge of financial processes, including cost calculation and budgeting, is also important for preparing accurate estimates for projects and presales engagements.

You should be proficient with document management systems and other administrative tools to ensure that all project and presales data is securely archived and easily accessible. Familiarity with project management tools, such as Jira, Trello, or Microsoft Project, will be beneficial.

Key Competencies:

This role requires exceptional organizational skills to manage and prioritize a variety of tasks related to project administration and coordination. Attention to detail is crucial, particularly when managing contracts and financial estimates. Strong communication skills are essential, as you will be coordinating closely with internal teams and handling external client requests.

You must be proactive in ensuring administrative processes are streamlined and that the offensive security team has access to all necessary documentation and data to support business operations.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.