Enterprise Tech Administrator I
Hyderabad, Telangana, India
INR 850K-1039K (estimate) Mid-level Full Time
Tasks
- Assist user offboarding
- Assist user onboarding
- Conduct inventory audits
- Configure Azure Active Directory access
- Configure Microsoft 365 collaboration tools
- Coordinate hardware repairs with vendors
- Create knowledge base articles
- Install and configure end-user devices
- Maintain ITSM records
- Maintain endpoint compliance
- Maintain endpoint security
- Manage IT asset lifecycle
- Manage ITSM incidents
- Manage ITSM service requests
- Manage endpoint encryption
- Manage software installations
- Manage software upgrades
- Perform antivirus management
- Perform patching
- Provide level 1 technical support
- Provide level 2 technical support
- Support VPN connectivity
- Support VoIP equipment
- Support device imaging and deployment
- Support firewall access requests
- Support meeting room setups
- Support video conferencing systems
- Support wired network troubleshooting
- Support wireless network troubleshooting
- Troubleshoot Windows issues
- Troubleshoot macOS issues
- Troubleshoot network connectivity
- Update inventory records
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Antivirus | Autopilot | Azure Active Directory | Configuration Manager | DHCP | DNS | Deployment | Encryption | Endpoint Management | Endpoint Security | Firewall | ITSM | Imaging | Jira Service | Jira Service Desk | Microsoft 365 | Microsoft Intune | Microsoft Outlook | Microsoft Teams | Networking | OneDrive | Patching | Remedy | Service Desk | ServiceNow | SharePoint | System Center | System Center Configuration | System Center Configuration Manager | TCP/IP | VPN | Video conferencing | VoIP | Windows 10 | Windows 11
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