ServiceNow Systems Administrator
Tasks
- Administer Active Directory and user management
- Administer ServiceNow ITSM modules
- Assist with ServiceNow integrations
- Assist with system deployments and application rollouts
- Configure forms fields workflows business rules
- Create and maintain ServiceNow documentation
- Maintain CMDB data integrity
- Monitor platform performance and uptime
- Participate in ServiceNow upgrades patches releases
- Provide Tier 2 IT support
- Support API based connections and data flows
- Support DNS DHCP and Group Policy
- Support workflow automation
- Troubleshoot ServiceNow workflows and performance
- Troubleshoot integration issues
Perks/Benefits
Skills/Tech-stack
API Integration | Active Directory | Business Rules | CMDB | Change Management | DHCP | DNS | Group Policy | ITSM | Incident Management | JavaScript | Problem Management | Service Catalog | ServiceNow | Workflow automation
Education
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