Director of Information Technology

We are seeking a Director of IT to implement best practices and scale our IT infrastructure as we grow from 40 to 100 employees over the next 12 months. If you see yourself as a versatile technologist who is eager to push beyond current boundaries and use your expertise to provide solutions across the entire IT stack—from networking and domain management to hands-on help desk support for our internal staff—we would love for you to join our expanding team!

This role is an on-site position based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. If applying from out of state, please indicate "Planning to Relocate" at the top of your resume for consideration.

About Us: Recently ranked #259 on the Inc 5000 fastest growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Based in Orlando, we are experiencing rapid growth and serve clients throughout the United States. Our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more. 

Primary Job Responsibilities: 

Network Management:

• Design, implement, and manage network infrastructure to ensure optimal performance and security.
• Monitor network performance and troubleshoot issues to maintain high availability.

Microsoft Entra ID Management:

• Oversee the administration of Microsoft Entra ID (Azure Active Directory) for identity and access management.
• Implement and manage user authentication and authorization processes.

OneDrive Administration:

• Manage OneDrive for Business, including user setup, permissions, and data governance.
• Ensure effective file sharing, collaboration, and backup processes.

User Access Control (UAC):

• Establish and enforce user access control policies to safeguard sensitive data and maintain compliance.
• Conduct regular audits of user access and permissions.

Inventory Management:

• Maintain an accurate inventory of IT hardware and software assets.
• Manage procurement processes for IT equipment and software licenses.

Internal Help Desk Operations:

• Oversee the internal help desk team, ensuring timely and effective support for IT-related issues.
• Implement and manage a ticketing system to track and resolve user requests.

Antivirus and Malware Protection:

• Develop and enforce antivirus and malware protection strategies to safeguard the organization’s data and systems.
• Monitor and respond to security incidents and vulnerabilities.

Strategic Planning and Development:

• Build and develop the IT department from the ground up, creating processes and best practices.
• Provide insights and recommendations for technology improvements and innovations.

Collaboration and Communication:

• Collaborate with cross-functional teams to align IT initiatives with business goals.
• Communicate effectively with stakeholders to convey technical concepts and project updates.

Qualifications: 

• Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred).
• Strong knowledge of network architecture, design, and management.
• Proficiency in Microsoft Entra ID (Azure Active Directory) and OneDrive for Business administration.
• Familiarity with User Access Control (UAC) principles and inventory management processes.
• Experience in managing internal help desk operations and support systems.
• Knowledge of antivirus solutions and malware protection strategies.
• Demonstrated ability to lead and inspire a technical team.
• Experience in strategic planning and execution to align IT initiatives with organizational goals.
• Self-managed with a proactive approach to building and improving the IT department.
• Excellent communication skills, with the ability to translate technical information for non-technical stakeholders.
• Strong collaboration skills to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills to address IT challenges proactively.
• Ability to conduct assessments and provide insights for optimizing IT operations.
• Certifications (Preferred):
  • Relevant certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or Certified Information Systems Security Professional (CISSP).
  • ITIL Certification or equivalent in IT service management.

Benefits:  

• Comprehensive Medical, Dental, and Vision plans.
• 401k with up to 4% company match.
• Flexible Unlimited Paid Time Off (PTO) policy.

Our Mission: 

To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. 

Our Core Values: 

Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. 

Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. 

Catch Up - We are high performers and love a fast-paced environment. 

Believe in the Genie - We are passionate about where we are going as a team, and we show we care. 

Class shines - We are articulate professionals who carry ourselves well and speak with purpose. 

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.