Developer Advocate

Lightning AI is the company reimagining the way AI is built. After creating and releasing PyTorch Lightning in 2019, Lightning AI was launched to reshape the development of artificial intelligence products for commercial and academic use.

Focusing on simplicity, sustainability, modularity, and extensibility, Lightning AI streamlines the lifecycle of machine learning development to expand widespread AI adoption. Our aim is to enable individual and enterprise users to build deployment-ready AI tools without having to hire experts or sink resources into in-house infrastructure.

Lightning AI has offices in New York City, Palo Alto, and London, and is backed by $58.6 million in funding from Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

We are building a company of people who care deeply about the impact of AI on our society. We value:

• Integrity: AI is bound to change how we interact with computers, each other, and the world—for the better. We are committed to building an inclusive company and developing ethical AI that improves humanity.
• Perseverance: Be bold, take the initiative, and make decisions with confidence. We empower our community, clients, and colleagues to tackle the impossible.
• Curiosity: We are genuinely interested in finding solutions to advance the state of AI research and foster its application in novel products. It's not about whether we can solve the problem, but how.

We also recognize the genuine lack of diversity in our industry, which has to change. One of our goals is to help drive that change. Lightning AI is fully committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion, and we embrace how rewarding it is to work with people from all walks of life.

What We're Looking For

We are seeking a skilled and passionate Developer Advocate to join our Lightning AI team. In this role, you will be instrumental in building strong connections with the developer community, producing high-quality technical content, and driving the adoption of our developer-focused solutions.You will promote best practices for our users on how to best use the Lightning AI platform through various channels.

You will be joining the Marketing Team and report to our VP of Design. This is a hybrid role based in our Palo Alto office with in-office requirements of 2 days per week. We are open to New York City candidates but Palo Alto is preferred. The salary range for this role is $120,000 - $160,000. 

What You’ll Do

• Cultivate strong relationships with the developer community by actively engaging with their questions, challenges, and ideas across Lightning AI support channels, social media platforms, and developer forums such as Hacker News and Reddit.
• Seek and capitalize on opportunities to grow our community presence and enhance developer trust through participation in industry events, conferences, co-marketing initiatives, and other partnerships.
• Collaborate closely with our engineering team to ensure timely responses to customer inquiries, feedback, and bug reports.
• Become a go-to expert for our developer community by continuously staying informed about our platform’s features and the broader technical landscape.
• Work with the product and marketing teams to create programs and content that showcase new features and practical use cases for Lightning.
• Assist in product launches and provide technical guidance to help developers effectively utilize new features.
• Relay developer feedback and pain points to the GTM (Go-to-Market) team to ensure their needs are understood and addressed.
• Monitor and analyze community engagement metrics and KPIs to assess effectiveness, and share insights with cross-functional teams to support broader business goals.
• Create engaging content for community engagement, including articles, blog posts, webinars, social media updates, and virtual events to educate and empower community members for continued success with Lightning.

What You’ll Need

• A solid foundation in a technical discipline, such as a bachelor's degree in Computer Science, or equivalent practical experience.
• Proficiency with Python, machine learning, deep learning frameworks (e.g., scikit-learn, PyTorch, PyTorch Lightning), and familiarity with open-source and SaaS AI models.
• Hands-on experience engaging with and contributing to open-source communities.
• Proven ability to produce high-quality content tailored to developers, including blogs, tutorials, and videos.
• Willingness and ability to travel to conferences, hackathons, and other events to represent and promote Lightning AI

We offer competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter. For our international employees, we work with Velocity Global to pay you in your local currency and provide equitable benefits across the globe.

In the US, we offer:

• 90% monthly premium contributions towards medical and 100% monthly premium contributions towards select dental and vision plans for you and your dependents
• Life and AD&D insurance 
• Flexible paid time off plus 1 week of winter closure
• Generous paid family leave benefits
• $500 monthly meal reimbursement, including groceries & food delivery services
• $1,000 home office stipend
• $1,000 annual learning & development stipend 
• 100% Citibike membership (NYC only)
• $45/month gym membership 
• Additional various medical and mental health services