Learning Support - Systems Management (Malaysia)

This is a remote position.

Position Title: Learning Facilitator – System Management 

Salary range –MYR$7000 to $9000

Location  - Malaysia

Job Mission 

Your role is to facilitate, deliver & manage blended learning journey to deliver superior learning experience and successful skills outcome 

• Lead Effective Learning Delivery: 
  Utilize proven experience in learning and development with a focus on delivery management to lead the design and execution of impactful learning programs. 
   
• Ensure Seamless Course Delivery: 
  Collaborate closely with Product Managers and Sales Managers to ensure seamless course delivery, providing learners with a high-quality educational experience. 
   
• Drive Continuous Improvement: 
  Review learner and faculty feedback to continually enhance the learning experience and evaluate content and resources for relevance and effectiveness. 
   
• Promote Agile Methodology and Scrum Practices: 
  Lead and mentor the scrum team in applying Agile methodology and scrum practices, fostering a culture of agility and continuous improvement in delivery execution. 

On the job training  

• Product Knowledge 
  
• Learning Design  
  
• Delivery Process  
  

Job Function & Skills 

• Proven experience in learning and development with a focus on delivery management 
  
• Review feedback from learners and faculty to continually improve the learning experience. 
  
• Evaluate content and learning resources for relevance and effectiveness. 
  
• Collaborate closely with Product Managers and Sales Managers for seamless course delivery. 
  
• Provide guidance and training to all faculty members for effective instruction. 
  
• Actively participate in A&E Board meetings to contribute to program enhancements. 
  
• Lead and mentor the scrum team in applying Agile methodology and scrum practices. 
  

Team Structure 

You will be working alongside with a unique and diverse community of professionals who are passionate about sharing their expertise and contributing to our vision. 

Requirements

REQUIREMENTS 

Job Prerequisites 

• Bachelor/Master’s Degree in related field (preferably in IT) 
  
• Proven experience in learning and development, with a focus on delivery management. 
  
• At least 3 years of training experience with at least 3 to 5 years of IT industry experience.
  
• Subject Matter expert or a practitioner in at least 1 or any combinations – Cloud Computing, Cloud Administration, Server and Network management, IT Helpdesk  and Project Management  
  
• Microsoft Certifications in Azure, End Point Administration and Cyber Security are preferred.
  
• Added Advantage :  
  
• Preferably 1-2 years experience as a Scrum Master with strong preference for candidates who have undergone certification for the role at the Scrum Team (CSM1, PSM1) or organizational (CSM2, PSM2) level. 
  
• Certified EC-Council Instructor (CEH) 
  
• CCSI Cisco Certified Instructor 
  
• Certifications in Agile  
  
• Comptia Network+, Comptia Server+, Comptia Linux+