Incident Response Analyst, NORAM
Austin, TX
Meta is seeking a motivated, highly-organized, detail-oriented candidate to join our Law Enforcement Incident Response Team. The right candidate must have a strong work ethic, excellent judgment, and exceptional partnering skills.Incident Response Analyst, NORAM Responsibilities
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
- Bring operational excellence to a team that evaluates threat, risk and user privacy in an environment centered around time critical emergency escalations
- Review and assess high volumes of inbound emergency escalations and make dynamic, fast paced decisions based on analysis of a variety of complex factors whilst adhering to applicable laws, terms of service and internal policies
- Create and articulate responses to questions from law enforcement, government agencies, and internal teams regarding Incident Response policy and process
- Work with cross-functional teams to drive improvements to policies and processes across teams
- Availability to work weekends on a rotational basis or on a regular schedule of either Tuesday-Saturday or Sunday-Thursday, as required
- This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing
- 2+ years of relevant experience in investigative or analytical roles
- Experience working independently requiring minimal direction
- Experience analyzing information to assess threat and risk and to make effective decisions independently using sound judgement and rationale
- Experience making complex decisions independently and multi-tasking under pressure, responding quickly to changing situations in complex environments without compromising quality
- Communication skills and experience adapting communication style to suit different stakeholders like cross-functional teams and law enforcement
- Experience with social media, analytical tools and online research
- 3+ years of relevant experience in investigative or analytical roles
- Experience in handling emergency response escalations
- Experience with Crisis Management, Government Agencies or Law Enforcement
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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Categories:
Analyst Jobs
Incident Response Jobs
Tags: Incident response Physics Privacy
Perks/benefits: Equity / stock options Health care Salary bonus
Region:
North America
Country:
United States
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