Cyber Security Support Engineer

Cyber Security Support Engineer

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Family Definition:

Researches, designs, develops operates and maintains support services for existing and new business applications and/or information systems solutions through integration of technical and business requirements per standard company IT process methodology (such as ITIL and ITSM). Includes identification, development and prioritization of support services according to business criticality. Applications and information systems solutions include both 3rd party software and internally developed applications and infrastructure. Responsibilities include, but are not limited to, analysis of business requirements, configuration of 3rd party software implementation of infrastructure solutions, creation of documentation, testing and maintenance of applications, and support and maintenance of infrastructure and information systems. Works within the Information Technology function, obtaining resources and working in support of objectives and strategies. Participates in architecture reviews to ensure that solutions comply with standards and uses approved technologies. Typical customers are company end users and various functional areas such as Supply Chain, Research and Development, Marketing, Finance, a business, or the company.

Management Level Definition:

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

Responsibilities:

• Participates as a member of an IT technical team or teams. May lead a small team of support engineers or application. Independently implements end- user or enterprise infrastructure application or services of moderate complexity as prepared by more senior technologist in support of more complex solutions.
• Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate to high complexity. Independently resolves some highly complex technical issues within a given technical area. Partners with members of a given team or other IT teams as appropriate. May act as an Incident Life Cycle coordinator or service delivery lead to provide resolution for complex issues. Identifies potential escalations and proactively alerts management, leads escalation through L4.
• Proactively searches for issues and provides solutions to prevent problems from occurring in area of responsibility including patch management.
• Independently reviews, implements and verifies highly complex and high risk changes and solutions. Mentors other team members.
• Ensures configuration management database entries are complete and accurate.

• Understand and keep abreast of existing and new HPE security requirements as well as HPE IT’s data handing strategies and requirements, always keeping things within those specifications.

• Design and implement data center security systems including intrusion detection, threat and ransomware prevention, identity and access management systems, cryptography standards.

• Define security requirements, best practices and policy documentation for configuration of Servers, Networks and Applications.

• Keep up with and design solutions that are consistent with government and regulatory agency supported norms, such as NIST CSF, ISO IEC 27001/2700212, and other standards-based frameworks.

• Design a security incident response strategy.

• Provide assistance and training to Administrative teams to ensure compliance with Data Center Security Policies.  Evangelize security requirements, best practices and policy.

• Perform regular security assessments of CVEs and their impact on key applications and lab assets.

• Design, implement and support a patching and updating regimen that keeps all systems current with security bulletins, requirements, and recommendations, as much as is possible, while maintaining a functioning environment for our development, testing and demonstrations.

• Monitor and Analyze network traffic and security agent notifications.

• Interface with HPE Cybersecurity as our representative for Data Center Labs.

• Document all procedures, configurations, specifications, requirements, strategies, processes and everything that you do for training of others to increase the effectiveness of the security program.

• Drive continuous quality improvements.

Education and Experience Required:

• Bachelor's degree in Management Information SystemsComputer Science or equivalent experience and a minimum of 6 years related experience or a Master's degree and a minimum of 4 years of experience.
• Information security certifications (e.g. CISSP, CISA etc.) are a plus 

Knowledge and Skills:

• Bachelor’s degree in information technology field 

• Information security certifications (e.g. CISSP, CISA etc.) are a plus 

• Minimum of 8 Years experience in leading network and system security. 

• Minimum 6 Years experience with Linux System Administration including RHEL and SLES including best patching practices, system upgrades, security audits.  

• Windows Server 20XX System Administration is desirable but not required. 

• Minimum 4 years experience in design , implementation and management of monitoring solutions such as Nagios. Solarwinds Orion and Prometheus. 

• Experience with installations and management of security tools such as Security Onion, Snort, Crowdstrike Falcon, Vmware Log Insight, Clam AV. 

• 6 years experience in design, deployment and management of centralized management tools such as Chef, Puppet, Salt, Ansible 

• 6 years experience in Linux scripting languages with Perl, Python, Bash. 

• 4 years operational knowledge of Firewalls, LDAP, DNS, SSL, Routing Protocols, Dual Factor Authentication, VPN technologies, Malware, Anti-Virus Solutions. 

• Practical knowledge of enterprise level detection and mitigation solutions for DDOS, Malware, Brute Force Attacks, Ransomware. 

#unitedstates

#servicesandsupport

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Agile Methodology, Bias, Business, Coaching, Creativity, Critical Thinking, Cybersecurity, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Implementation Methodologies, Infrastructure Design, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#unitedstates

#highperformancecompute

Job:

Information Technology

Job Level:

Specialist

    

States with Pay Range Requirement

The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at https://myhperewards.com/main/new-hire-enrollment.html.

USD Annual Salary: $66,500.00 - $152,500.00

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .