Senior IT Operations Manager

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

None

Job Family:

Business Operations

Job Qualifications:

Skills:

Information Technology (IT) Infrastructure, Information Technology Operations, Program Management

Certifications:

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

GDIT supports operational security, client support/help desk, data center operations, asset management, and systems engineering services for federal client in Washington D.C. area. We ae currently seeking a Senior IT Operations Manager to be located in the Washington, DC metro area to support our customer. This resource will be responsible for overseeing and managing operational, financial, and all contractual delivery aspects of projects. Candidates must be US citizens or Permanent Residents and a background investigation is required; you must have a current clean financial background. The role requires flexibility to support issues or planned activities after hours, weekends and holidays as needed. Successful candidate must possess and be able to demonstrate technical skills and engineering attitude for success, dedication and commitment.

Task and responsibilities in this role include, but are not limited to the following:

• Directs all phases of programs from inception through completion.

• Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs.

• Participates in the negotiation of contract and contract changes.

• Responsible to meet required contractual performance metrics such as SLAs, KPIs, OPI etc.

• Responsible to meet program financial metrics.

• Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance.

• Establishes design concepts, criteria and engineering efforts for product research, development, integration and test.

• Develops new business or expands the product line with the customer.

• Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications.

• Directs the work of employees assigned to the program from technical and administrative areas.

• Function as the senior business leader on the program determining our customers’ needs and priorities, coordinating technical solutions responses to those needs, helping to shape customer acquisitions, and positioning GDIT to delivery best in class services

• Conducts planning and provides recommendations to client on task workload

• Manages risk tracking process

• Attends customer meetings and serve as client liaison

• Interacts with vendors, other agencies, and client staff and stakeholders

• Coordinates development of and timely delivery of contractual deliverables

To qualify, you must meet these basic qualifications: 

• Ten years of Enterprise IT Infrastructure Program Management, leading a large team of 80+ individuals

• Experience managing Data Centers with 1000+ Servers, 1,000+ network devices, and 10+ PB of storage

• Experience supporting at least one of the following emerging technologies: Cloud, Big Data, Cyber, and Managed Services.

• PMP Certification

• ITIL certification

• Certifications in CISSP, AWS/Azure is a plus.

Clerance: Candidates must be eligible to obtain a federal security clearance

WHAT GDIT CAN OFFER YOU

• Full-flex work week.  

• 401K with company match.  

• Customizable health benefits packages.  

• Collaborative teams of highly motivated critical thinkers and innovators.  

• Internal mobility team dedicated to helping you own your career.  

• Rewards program for high-performing employees. 

The likely salary range for this position is $170,000 - $230,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.