Cyber Incident Planning Coordinator

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Emergency Management (OEM) works to mitigate, plan, and prepare for emergencies; educate the public about preparedness; coordinate emergency response and recovery efforts; and develop tools and identify resources to support the overall preparedness of the City of Philadelphia.

All OEM personnel must be City residents within six months of hire and are required to serve periodically in an on-call capacity on field response teams. OEM staff also periodically work during non-business hours for extended periods of time, as needed in a field environment, and during activations of Philadelphia’s Emergency Operations Center (EOC).

Job Description

Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The successful candidate for this position will assist with the development, strategic planning, implementation, and evaluation of an integrated program to support the preparedness, response and recovery efforts related to cyber incidents in Philadelphia.

Essential Functions

Under the direction of the Continuity of Operations/Continuity of Government Program Manager, the Cyber Incident Planning Coordinator is responsible for a range of activities including, but not limited to, the following:

• Provide subject matter expertise by researching, reviewing, and synthesizing best practices related to cyber incident mitigation, preparedness, response, and recovery operations.
• Write, review, maintain, and implement a citywide Cyber Incident Response and Recovery Plan and the Communications Disruptions Plan.
• Conduct research on relevant laws, regulations, and industry standards and offer recommendations that direct appropriate funding, resources, training, and exercises to help Philadelphia meet the goals set forth in the Cyber Incident Response and Recovery Plan.
• Coordinate cybersecurity risk assessments that identify cyber risks, vulnerabilities, emerging threats and cascading impacts to relevant city agencies and critical infrastructure.
• Identify potential cyber impacts to a city agency’s continuity of operations plan (COOP) and overall continuity of government (COG) to support the rapid restoration of essential services and operations.
• Provide support to the OEM Community Engagement Team on creating READYBusiness presentation focusing on business continuity.
• Create strategies and educational campaigns that promote cyber hygiene among city employees.
• Provide analysis and context to regional, national, and international cyber incidents and how these incidents may impact Philadelphia.
• Develop and maintain partnerships and effective working relationships with a variety of stakeholders from local, state, and federal government to establish clear lines of communications and enhance response coordination during cyber incidents.
• Conduct special projects.
• Perform other work as required; and
• Serve periodically in an on-call capacity on field response teams.

Competencies, Knowledge, Skills and Abilities

• Effective oral and written communication skills.
• Strong interpersonal, leadership, and negotiation skills.
• Ability to work independently.
• Ability to maintain effective working relationships and develop partnerships.
• Ability to coordinate diverse groups toward a common goal.
• Ability to contribute and coordinate work in a team.
• Ability to problem solve creatively.
• Ability to complete projects on schedule.
• Ability to interpret federal and state emergency management requirements and regulations.
• Knowledge of cybersecurity best practices and frameworks (e.g., NIST Cybersecurity Framework, ISO 27001) would be beneficial.
• Knowledge of emergency management best practices and frameworks is preferred.
• General experience with cyber incident response and recovery operations is preferred.
• Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access).

Qualifications

• Completion of a bachelor’s degree from an accredited college in cybersecurity, homeland security, emergency management, public administration, urban planning, or related field.
• Two years of experience in a cybersecurity, homeland security, emergency management or planning profession specifically geared towards developing, managing, and implementing plans and documents.
• Project or incident management experience. Specific experience directly related to cybersecurity, homeland security or emergency management is preferred but not required.
• Experience facilitating meetings and work groups.
• Experience working within an emergency management or cybersecurity setting is preferred but not required.
• An equivalent combination of education and experience in a related field will be considered pending approval by OEM and the Personnel Department.

OTHER REQUIREMENTS

• Eligibility for a federal security clearance within the first year of employment is preferred but not required.
• Work may entail nights, weekends, and holidays.
• OEM personnel are essential, and work during states of emergency or other city closures.
• OEM personnel are required to serve periodically in an on-call capacity which may require the following conditions of work: work outside of typical business hours or for extended periods of time; work during states of emergency; work in a field environment, in a 24/7 watch center, or during activations of Philadelphia’s Emergency Operations Center (EOC). Example on-call work environments include, but are not limited to, scenes with the following conditions: materials that are on fire; utilities that are compromised; compromised structures; scenes near hazardous materials storage that may be compromised; scenes in congregate living settings, or in or near crowds; scenes near downed vegetation or other debris; or scenes near flooding and water-damaged materials. All work is performed while donning a level of personal protective equipment that 1) is recommended by the incident safety officer and 2) for which OEM personnel have received training. Example on-call response tasks include, but are not limited to, the following: working at a computer or with a portable tablet; observing and documenting conditions remotely or in the field; staffing an incident command post; communicating with responders or survivors; operating vehicles up to your licensed class; staffing facilities for survivors; transporting materials; being near a site where a serious injury or loss of life has occurred; sitting, standing, walking, climbing, crawling, or lifting or carrying materials.
• During times of disaster, work assignments, schedules, and reporting structures may be altered to meet the incident objectives.
• Full-time residency within the City of Philadelphia geographic boundaries required within six months of hire.  There are no exceptions to this policy.
• Ability to physically perform the duties during and outside of normal business hours while in or outdoors.

Additional Information

TO APPLY: Interested candidates must submit a cover letter, writing sample, reference and resume.

Salary Range: $68, 761 - $72,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx