GDS Consulting GRC Manager (ServiceNow IRM CoE Lead)

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Job Title: GRC Manager (ServiceNow IRM CoE Lead)
Location: Manila, Philippines (Hybrid/Remote Options Available)

About the Role:
We are looking for a seasoned GRC Manager to lead the development and management of our ServiceNow Integrated Risk Management (IRM) Center of Excellence (CoE). This role is designed for a Governance, Risk, and Compliance (GRC) expert who will build and mentor a team of ServiceNow developers, ensuring the successful delivery of GRC-related solutions. While ServiceNow IRM experience is a plus, a strong background in GRC domains like Policy and Compliance, Audit Management, Risk Management, and Vendor Risk Management is essential.

Key Responsibilities:
•    Establish and Lead the ServiceNow IRM CoE:
     o    Build and lead a team focused on delivering GRC/IRM solutions using ServiceNow and other risk management frameworks.
     o    Define the vision, strategy, and best practices for the GRC CoE to align with industry standards and client needs.
•    GRC Expertise and Team Development:
     o    Recruit and train a team of ServiceNow developers, transferring GRC domain knowledge and supporting their upskilling in ServiceNow IRM modules.
     o    Foster a learning environment where team members are encouraged to achieve ServiceNow certifications and build technical expertise.
•    Project Delivery as Functional Manager:
     o    Once trained in ServiceNow IRM, act as the Functional Manager for the implementation of GRC/IRM solutions within client environments.
     o    Lead client-facing workshops, gathering business requirements and providing insights into GRC best practices.
     o    Oversee configuration and customization of ServiceNow GRC modules (such as Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management).
•    Client and Stakeholder Management:
     o    Serve as the GRC domain expert, engaging with clients to understand their business needs and designing tailored solutions.
     o    Provide strategic guidance on GRC processes and frameworks, while aligning them with ServiceNow IRM functionalities.
•    Innovation and Continuous Improvement:
     o    Keep abreast of industry trends in GRC and Risk Management, ensuring that the CoE adopts best practices and the latest solutions.
     o    Integrate any relevant ServiceNow IRM updates and innovations into the CoE’s project delivery framework.

Required Qualifications and Experience:
•    5+ years of experience in Governance, Risk, and Compliance (GRC), with deep knowledge of domains such as Audit Management, Policy and Compliance, Risk Management, or Vendor Risk Management.
•    Strong expertise in GRC frameworks and standards, such as ISO 31000, COSO, or NIST.
•    Experience leading teams and managing the delivery of GRC-related solutions in a Center of Excellence (CoE) or similar setting.
•    Excellent leadership and communication skills with the ability to coach team members and interact with senior stakeholders.

Preferred Qualifications:
•    Hands-on experience with ServiceNow IRM or other risk management solutions is a significant plus but not mandatory.
•    ServiceNow certifications or a willingness to be trained and certified in ServiceNow Integrated Risk Management (IRM).
•    Relevant certifications in the GRC field (e.g., CISA, CRISC, CISM) are highly desirable.

What We Offer:
•    An opportunity to lead a ServiceNow IRM Center of Excellence and build a team of skilled professionals in an innovative, fast-growing environment.
•    Comprehensive training and support to obtain ServiceNow IRM certifications.
•    Competitive salary, benefits, and career development opportunities.
•    A collaborative, forward-thinking work culture that values continuous learning and improvement.

Join Us!
If you are a passionate GRC professional with strong domain expertise and a desire to lead, we would love to have you join our team!

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