Sales Operations Manager

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Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

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At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence.  With Trend Micro, you drive your own development.  You are recognised for your passion to succeed, and can be the best part of yourself here.

Discover your next exciting career opportunity….

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our unified cybersecurity platform protects over 500,000 organizations and millions of individuals across clouds, networks, devices, and endpoints.

Trend Vision One™ delivers advanced threat defense techniques, extended detection and response (XDR), and integration across the IT ecosystem, including AWS, Microsoft, and Google, enabling organizations to better understand, communicate, and mitigate cyber risk.

Our Trend global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily.

We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place.

Trend enables organizations to simplify and secure their connected world.

This Position:

We are looking for a Sales Operations Manager (Southern Europe) to join our Sales Operations team. The individual will be a go-to business partner for our sales & management teams and will be responsible for building & nurturing relationships with key stakeholders.

The role will design & own processes to help drive revenue growth and improve customer retention, and will be responsible for developing & delivering key insights to allow sales leaders & sellers track performance, identifying business needs and addressing them with data-backed recommendations.

The position will report to the Sales Operations Director (Southern Europe).

Other Responsibilities to include:

• Building and maintaining revenue and pipeline reports & dashboards for sales teams, QBR’s and management meetings.
• Reviewing deals for correct treatment in line with Compensation Plans and managing commission payments.
• Liaising with Deal Desk & Sales Support teams on complex deals for the region.
• Supporting on planning and forecasting of revenue and costs.
• Working with Sales and Sales Support teams to manage data hygiene activities in Salesforce.
• Ensuring new internal processes are communicated to and understood by the sales teams.
• Supporting and enabling sales teams in the execution of global and regional programs.

Minimum Requirements/Qualifications:

• Bachelor's degree in Business, Finance or another quantitative field.
• Relevant industry experience: High Tech, SaaS, Security
• 3-5 years of relevant experience in Sales Operations, Finance or IT function.
• 5 years’ experience with Salesforce.com or MS Dynamics required. Experience in designing and building reports and dashboards will be a significant advantage.
• Advanced skills in Excel, PowerBI, Tableau.
• Passionate about data integrity and the value of accurate & insightful metrics.
• Proven track record of converting complex scenarios into manageable workstreams to generate compelling insights.
• Attention to detail and pride in delivering your best work.
• Comfortable working on multiple projects and being able to shift priority as needed while maintaining high quality results.
• Fluency in English is a requirement plus Spanish and/or Italian fluency will be an advantage.
• Excellent verbal and written communication skills.
• Willingness to try new and innovative things.

Additional

• Location: Ideally Italy or Spain, but will consider Cork (Ireland)
• Will require some travel to regional offices (Cork, France, Italy, Spain)

#LI-DNI

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.