Director - IT Operations - DevSecOps

Hybrid Location - Minneapolis, MN

We are seeking an experienced Director of IT Operations - DevSecOps to oversee application operations across the FCC portfolio. This is a pivotal leadership role responsible for protecting revenue streams while delivering significant modernization by transitioning to a DevSecOps model and employing Site Reliability Engineering (SRE) practices. Your focus will be on enhancing efficiency, reliability, and security of the portfolio’s applications while ensuring successful project delivery across the board.

In this role, you will be responsible for managing a diverse portfolio of applications, collaborating with cross-functional teams to adopt DevSecOps and SRE principles that foster resilience, incident management, capacity planning, and continuous deployment. You will lead efforts to modernize application operations by moving away from traditional methods and embracing automated processes and cloud-native solutions.

Responsibilities
•Provide leadership and guidance to associate directors, managers, and/or professionals based on organizational goals and company direction
•Develop policies/procedures to support the functional infrastructure
•Determine organizational objectives and divisional plans guided by a divisional strategy
•Collaborate with multiple stakeholders to maximize efficiency of our information systems operations and to solve problems that impact the direction of the business
•Interpret, execute, and recommend modifications to policies in order to improve the business process
•Primary accountability for the performance and results across multiple departments within the IT Infrastructure & Operations area of responsibility
•Provide enterprise strategic direction for regional and global IT network architecture while working with key stake holders to establish appropriate standards and controls to maximize service levels while minimizing costs
•Ensure the logical and physical network is performing as required and work with internal and external service providers to repair and restore service as needed
•Manage information technology infrastructure projects from inception to completion including regular status reporting, budgeting, technology testing and selection, contract management, implementation, service agreements, and managing vendor relationships
•Ensure all IT compliance requirements are met
•Proactively plan technology platforms and advancements in order to identify changes to systems and processes to meet new business requirements, reduce costs, and improve infrastructure performance stability and predictability
•Hire, recruit, and retain superior IT talent that is required to enable and drive future growth

Requirements
•Bachelor’s Degree or equivalent relevant experience
•10+ years working in IT Infrastructure & Operations or other equivalent experience
•Extensive professional experience working on large, complex projects related IT Infrastructure & Operations or other relevant experience
•Proven success managing, coaching, and leading mid- to senior-level staff
•Ability to drive departmental plans forward by setting priorities for the team
•Advanced knowledge of business processes in order to establish operating policies, business priorities, and standards
•Excellent interpersonal and communication skills with an ability to build positive working relationships
•The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Diversity Matters

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.