Cloud Help Desk Administrator

Cloud Help Desk Administrator

The Opportunity:

Everyone is trying to “harness the cloud,” but not everyone knows how. As a cloud computing infrastructure architect on our team, you’ll use cutting-edge enterprise cloud platforms to support your clients as they modernize their IT infrastructure and meet their most challenging missions. We’re looking for someone like you to help keep the warfighter safe.

You’ll collaborate closely with fellow cloud architects and engineers specializing in AWS to cloud solution components. You’ll have the chance to grow your skills within a DevOps framework to create and manage container apps and use products like Kubernetes to further the mission. With access to our internal AWS, you’ll have the space and time to explore different ways of solving our clients’ problems, and you’ll work with your team and stakeholders to deliver the right technical solutions. Whether helping to modernize legacy computing platforms and applications or creating new ones from scratch, you’ll have the latest tech and brightest teammates at your fingertips.  

Grow your skills at the leading edge of innovation. 

Join us. The world can’t wait.  

You Have:

• 3+ years of experience with system administration and operations management

• 3+ years of experience with Linux and Windows systems

• 2+ years of experience with triaging and troubleshooting IT issues

• Knowledge of foundational cloud principles 

• TS/SCI clearance

• Bachelor's degree

• DoD 8570 IAT II and III Certification, including CompTIA Security+, CISSP, or CISM Certification

Nice If You Have:

• Experience working in cloud environments, including AWS or Azure

• Experience with technical cloud support

• Knowledge of Agile methodologies and DevSecOps for designing, developing, and delivering using appropriate automation techniques or tools

• TS/SCI clearance with a polygraph

• AWS Certification, including Solutions Architect, SysOps, Developer, or DevOps Certificati

 

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $67,700.00 to $154,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.