Data Privacy Manager – Legal Operations

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

This role supports IFS Global Privacy Officer on managing and developing the IFS Global Privacy Program through effective deployment of data protection policies, best practices and tools that enable effective processes, great insights, as well as building efficiency in the privacy program.  You will support the Global Privacy Officer to promote privacy and embed a culture of privacy compliance and communicate with key stakeholders to gain support and buy-in for privacy initiatives across the business. 

The Data Privacy Manager is part of IFS Legal team and supports execution of IFS business goals through effective development, deployment and management of privacy policies, processes, best practices and tools that enable effective management of the Global Privacy Program at IFS. In this role you will be responsible for working closely with the Global Privacy Officer to manage and further develop the Privacy Program across IFS globally.  This will involve manage change management, management of systems and tools as well as helping to design and implement business privacy related processes across the organization. 

The main tasks include but are not limited to:  

• Supporting the Privacy Officer in developing and maintaining privacy controls and processes, both for the internal organization and in relation to customers and other third parties, as well as initiatives relating to privacy by design and AI functionality in product development. 

• Developing and managing data protection impact assessment process and templates (i.e. compliance gap analysis, DPIA/PIA, legitimate interest assessments, TIA), assisting the business in completing assessments, and providing support on ad hoc data protection matters.  

• Administrating and keeping the ROPA updated,  

• Review, refresh and maintain data protection policies updates, privacy statements and notices, procedures and guidance, 

• Supporting with the design and implementation of privacy controls, 

• Delivering privacy training and awareness activities, supporting incident response efforts, and monitoring project progress and milestones.,  

• Support the global privacy function with developing and maintaining robust and compliant data protection frameworks while driving change and fostering a privacy-focused culture within the organisation. 

• Review of privacy assessments from f third party suppliers, as well as responsibility for privacy tasks in vendor management system 

• Assisting with DSARs,  

• Dealing with day to day privacy enquiries from the business, including advice on projects to ensure privacy by design is incorporated into new products, systems and data processing activities. 

• Where privacy tools are utilised, assist to implement, manage and maintain such privacy management tools 

• Keep up to date with changing privacy laws globally in IFS key markets and use this to adapt the privacy program to new demands. 

Business Partnering  

• Act as trusted business advisor to legal operations management by translating data into insights  

• Drive cross functional initiatives in cooperation with other global functions 

Qualifications

Overall Required Competence  

• Exceptional communication skills  

• Strong project management skills with the ability to drive change. 

• Strong analytical skills.   

• Ability to manage complex global privacy requirements .   

• Excellent presentation skills.  Ability and confidence to interact with both internal and external stakeholders.   

• Keep pace with information technology trends and developments, in the marketplace as well as regulatory, including AI. 

Required Education & Experience 

Essential: 

• Privacy manager with at least 5+ years’ experience of privacy and data protection in the IT industry including internationally (EU essential), whether in a legal or industry sector context 

• Relevant legal qualifications and experience and/or CIPP/E (or equivalent) qualification 

• Team player who is focused building collaborative relationships with other control functions and business teams 

• Keenness to develop their knowledge in the ever-changing world of data protection, data management, AI and regulatory frameworks 

• Experience of working on complex change management initiatives across a geographically distributed organization, in an international organization with a virtual working environment.  

• Professional fluency in English, additional languages are a plus  

• At IFS Trust is at the core of our values. Business Ethics and Data Protection is an enabler for successful sustainable business, and Trust is at the core of that work. Integrity is therefore essential in this role. 

Desirable experience and skills:  

Certification experience i.e. ISO/SOC.  

Auditing experience i.e. conducting audits, implementing and designing controls.  

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.