Senior Security Operations Engineer

Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients, and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

Your new role:

Medibank maintains and operates a number of information security controls across the organisation. To continue to be effective, these controls require ongoing development, maintenance, support and timely response to alerts generated from the systems. 

As a Medibank Senior Security Operations Engineer, you will contribute to our security posture through your involvement in and contribution to the implementation, maintenance and management of security controls, systems, process, and infrastructure.  

With your extensive knowledge in security technologies, information systems, processes, and procedures, you will play a mentoring and coaching role for the team, as well as maintaining and operating security technology, managing technical issues and incidents.  

With a keen eye for abnormal user and system behaviours you will use knowledge of automation, cloud technologies, system administration methodologies and your own knowledge, techniques, and procedures to ensure Medibank security infrastructure is functional and optimised.  

Senior Security Engineers also contribute to our security risk management, security policy review, incident response training, influencing, and assisting other teams to obtain better security outcomes.  

Key Responsibilities:

• Play a mentoring and coaching role, manage escalations, and provide subject matter expertise on Medibank security systems. 
• Develop and triage security infrastructure alerts and incidents to prioritise investigation of those alerts and indicators. 
• Manage rulesets and configurations of systems that generate security event data, tune alerting and reporting of security event data sources to optimise systems and ensure they are stable and current.
• Perform operational infrastructure investigations and triage on a wide variety of events from various sources to determine whether they pose a threat to Medibank systems stability, performance, and availability.
• Participate in an 24/7 on-call roster to responds to security and infrastructure events on Medibank systems.
• Participate in enterprise-scale security and infrastructure incidents.

About you:

• Highly technical and analytical, possessing 7+ years in one or more of the following roles, IT operations, systems administration, software engineering, system engineering, digital forensics, security engineering or detection engineering. 
• Hands-on experience onboarding and managing Microsoft Defender Suite (Microsoft Defender for Endpoint, Defender for Identity, Defender for Cloud, etc.). 
• Experience with Microsoft 365 security features, Entra ID, Intune , Conditional Access, and role-based access control (RBAC). 
• 2+ years’ experience in information security or a related field. 
• Demonstrated oral and written communication skills, with the ability to communicate technical information to other technical audiences. 
• Data-driven analytical approach toward solving complex challenges. 
• A passion for information security and a history of contribution to the security community. 
• Understanding and experience with TCP/IP and networking equipment such as switches, firewalls, and routers. 
• Hand-on experience managing AWS environments. 
• Management and use of automation and orchestrations tools and systems (e.g. Puppet, Chef, Salt, Ansible, Docker, Kubernetes, Jenkins, Terraform); 
• Hands-on experience managing Linux environments. 
• Hands-on experience managing Windows environments.  

A career with us

We believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via contractorengagement@medibank.com.au

To start small and impact bigger.