Senior Technical Program Manager - IAM

We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together! 

Who we are

We are a dedicated team of security and information technology professionals focused on evolving Mindbody’s security posture. Our collective goal is to protect the future, fostering increased opportunities for wellness businesses worldwide to empower their customers in leading secure and healthy lives. Committed to a higher purpose, we continuously challenge ourselves and our organization to excel, understanding the strength derived from collaborative efforts towards a common objective. We are advocates for a diverse workplace, fostering an environment where individuals can bring their authentic selves to contribute to our shared success. At the heart of our achievements lies the belief in the value of our people. If you share our passion and vision, consider joining our team, and let's explore the remarkable feats we can achieve together! 

Your role

Mindbody is seeking a Sr. Technical Program Manager, Corporate Identity & Access Management, to stand up a high priority strategic program and play a key role in defining Security, Identity, and IT priorities. As a Sr. Technical Program Manager, you’ll use your technical expertise and background in Cyber Security, Identity & Access Management, and IT to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners.  

In this role, you will act as a champion of accountability and transparency by applying consistent program management practices that complement the strategy and roadmap of the IT & Cyber Security team.​ 

You’ll pursue continuous improvement to help Mindbody achieve its mission: Powering the world’s fitness and wellness businesses and connecting them with more consumers, more effectively, than anyone else.

You'll likely spend time working on

• Lead strategic execution and delivery for a high priority strategic program including influence over resourcing decisions, prioritization, and stakeholder engagement  

• Manage multiple complex projects, often with competing timelines and resource needs 

• Communicate and influence effectively on multiple levels (e.g., leadership team, engineers, cross-discipline stakeholders, vendors, and partners)  

• Identify creative ways to measure and track progress on the team's initiatives and promote learning from both successes and failures to a wider audience   

• Cultivate relationships across security and engineering teams while serving directly as the end-to-end liaison to leadership and key business partners 

• Navigate ambiguity with a bias for action, being creative and resourceful in problem solving  

About the right team member

You are an experienced technical program manager who is passionate about executing impactful and high-quality security and IT initiatives. You know the best security is created through collaboration and iteration and you're looking for the right opportunity, and the right team, to expand your experience.

You'll thrive in this role with experience in

• 4-6+ years in program management, client services, management consulting, or a similar role at a technology company. Prior experience with running Identity, IT, or Cyber Security programs required  

• Bachelor’s degree in business, engineering, cyber security, or other related field, or equivalent practical experience   

• Strong track record in managing complex cross-functional projects in a cloud/SaaS environment 

• Solid technical aptitude with an ability to understand technical architectures and speak to system design, reliability and scalability challenges, and design tradeoffs 

• Experience in interpreting and communicating technical requirements to technical and non-technical stakeholders 

• Familiarity with applying MITRE ATT&CK or similar frameworks in enterprise environments   

• Strong understanding of information security frameworks (e.g. NIST, ISO 27001, etc.) is highly desirable   

• Excellent leadership and communication skills, with demonstrated ability to motivate team members, stakeholders, and customers 
• Self-starter, comfortable navigating ambiguity and defining programs or workstreams from scratch  

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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