Cybersecurity Operations Engineer

Escazú, San José, Costa Rica

Emerson

Helping address the world's most critical needs through our core business platforms - Automation Solutions and Commercial & Residential Solutions. Please select your region and language to find products and solutions that are available in your...

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Integrates new architectural features into existing infrastructures, designs cyber security architectural artifacts, provides architectural analysis of cyber security features and relates existing system to future needs and trends, embeds sophisticated forensic tools and techniques for attack reconstruction, provides engineering recommendations, and resolves integration and testing issues. May collaborate with external entities including law enforcement, intelligence and other government organizations and agencies.

 In this Role, Your Responsibilities Will Be:

Security Operations

  • Coordinate, Support and improve Emerson`s global security services.
  • Implement and support Emerson`s global incident response process.
  • Perform routine auditing of systems configuration compliance with established build standards. Verify changes are in accordance with change control management.
  • Close tickets related to Security Service Operations Issues or Requests.
  • On call monthly rotation to cover severity one and two incidents/requests
  • Support Service Operations 24 x 5 including on call
  • Willing to work extended hours on an as needed basis

Continuous/ Process Improvement

  • Ensures the technology and architectural roadmap of engineering is accurately aligned with and supports the product/business roadmap.
  • Works with the IT Enterprise Architecture group to define and manage the infrastructure for the enterprise and identifies major areas of development.
  • Proactively searches technology trends of the product; identifies and markets applicable user of the product and it's components. 
  • Must be willing and able to travel to remote Emerson locations for periodical training

Service Delivery/Enablement

  • Automate the gathering, parsing and reporting of security events from various components including firewalls, proxies, intrusion detections systems, host based intrusion prevention system, virus protection systems.
  • Participates in various IT projects and intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective.
  • Proactively searches technology trends of the product; identifies and markets applicable uses of the product and its components.
  • Responsible for determining product delivery and deployment dates for new products releases, feature and maintenance releases and regular corrective service or service pack releases; May lead major releases and ensure feature enhancements 
  • Act as a technical consultant to the enterprise and leads research and prototyping of innovative technologies and products. 
     
 Who You Are:   You establish and maintain effective customer relationships.  You provide timely and helpful information to individuals across the organization. You readily learn and adopt new technologies.
 For This Role, You Will Need:
  • 3 years of experience of related experience in IT including security and project(s).
  • Security related certifications are a plus but not required
  • CompTIA Network +, 
  • any scripting certification, 
  • Software distribution certification, 
  • ITIL, 
  • Security CompTIA, 
  • Windows/Linux System Administration
     
Preferred Qualifications that Set You Apart:
  • BA/BS in Business Administration, Information Technology or related area
  • Security related certifications are a plus but not required
  • CISSP, GCIH, GREM
     
Our Offer To You:

We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs), career growth focus and many more.

 Commitment with Diversity and Equal Opportunity

Emerson is committed to its core values and believes in respecting DE&I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, regardless of gender identity, race, sexual orientation, disability, age, religion and/or nationality.

 At Emerson, we have seven Employee Resource Groups that demonstrate our commitment with DE&I. Through continuous development of activities, programs, and social awareness. Our communities are:

  • Black Employee Alliance
  • Diverse Abilities
  • HOPE
  • LGTBIQ + Allies CR
  • Costa Rica SOMOS
  • Mosaic
  • Women's Impact Network

 At Emerson, we are passionate about what we do. Our technology and engineering expertise has enabled us to be at the forefront of innovation for over a century. Our commitment to excellence and innovative technologies has positioned us as a leader in the world of automation solutions and engineering.

 We believe that our success lies in the strength of our people; what sets Emerson apart is our unwavering dedication to fostering an inclusive and diverse environment. We firmly believe that diversity fuels creativity and innovation, allowing us to address sophisticated challenges with new perspectives. We embrace individuals from all walks of life, valuing their unique backgrounds, experiences, and ideas. When you join our team, you become part of a rich tapestry of talent that propels us forward.

 We not only care about our people professionally but also personally. At Emerson, we understand the importance of work-life balance and strive to create an environment where individuals can grow both personally and professionally. We offer a range of development opportunities, mentorship programs, and support networks to ensure that our employees thrive in their careers and find fulfillment beyond the workplace.

 Tomorrow Reimagined: https://www.youtube.com/watch?v=Bt_f4-DLnRc

WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

 

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please. 

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Tags: Audits Automation CISSP Compliance CompTIA Firewalls GCIH GREM Incident response Intrusion prevention ITIL Linux Prototyping Scripting Windows

Perks/benefits: Career development Flex hours Health care Insurance Team events Wellness

Region: North America
Country: Costa Rica

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