Risk Assurance Advisor II

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Risk Assurance Advisor II do at Fiserv?

This role requires a blend of strong analytical skills, project management expertise, client relationship management, and a deep understanding of risk and controls. It is ideal for someone who enjoys both strategic planning and hands-on project execution, while also focusing on client satisfaction and effective oversight. A self-starter with the ability to work effectively in a fast-paced, in-person environment, leading with a positive mindset. Understanding client contractual commitments and the solutions across the Fiserv lines of business is key.

What you will do:

• Evaluate and improve business processes to ensure they meet requirements and organizational goals.
• Build and maintain strong relationships with internal relationship teams to understand their client requirements and ensure effective communication.
• Serve as the primary point of contact for client inquiries related to corporate and compliance.
• Communicate risk management strategies and project goals effectively to all stakeholders, as related to client oversight.
• Develop project plans, set timelines, allocate resources, and ensure projects are completed on time and within budget. Including overseeing risk and controls-related projects from inception to completion, as needed.
• Monitor and ensure that all business processes and projects comply with relevant controls and internal policies and standards.
• Create detailed reports on risk assessments, project progress, and compliance status. Maintain comprehensive documentation of all risk management activities and project plans.

You will need to have:

• Client Focus: Strong client relationship management skills to handle inquiries and support oversight activities.
• Analytical Skills: Ability to assess complex business processes and identify potential risks.
• Client Focus: Strong client relationship management skills to handle inquiries and support oversight activities.
• Analytical Skills: Ability to assess complex business processes and identify potential risks.
• Project Management: Strong organizational skills to manage multiple projects simultaneously.
• Communication: Excellent verbal and written communication skills to interact with clients and internal teams.
• Technical Proficiency: Understanding of relevant requirements and tools (ServiceNow, Excel, PowerBI). Insight into or willingness to understand the technical landscape of Fiserv is important.
• Independence: Ability to work independently and take initiative.
• Leadership: Either through direct reports or oversight across peers to collectively ensure the goals are met.
• Problem-Solving: Strong problem-solving skills to navigate complex risk and compliance issues.
• Adaptability: Ability to adapt to changing regulatory environments and business needs.

Would be great to have:

• People management background
• Strong developer skills in Excel, PowerBI, and data analytics to reduce risk
• Experience with GRC software and risk management tools

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.