Senior IT Systems Engineer

We are Loop 

We redefine what an earplug should sound, look and feel like. Whether it’s hearing protection or comfort for your ears, Loop enables you to live life at your volume. Our founders Maarten and Dimitri started Loop back with a big idea. And a chronic ringing in their ears. Since then, we’ve helped more than 3,500,000 customers around the world to find quiet, enjoy great experiences and keep unwanted noise at bay. 
In 2023 we grew from almost 100 Loopers to over 250 people. And that’s a number we would have to keep updating every month, as we are planning to double the team once again, this year.

Our headquarters are based in Antwerp, but with hubs in Amsterdam, Shanghai, and New York, we’re dotted all over the globe. 

Not to brag about it, but we’ve recently won the EY Scale up of the year award, the Deloitte Fast50 award (for the second year in a row) and a couple of other amazing (international) prices. The New York Times named us ‘best earplugs for concerts’ and thousands of noise-sensitive customers call us a ‘life changer’. 

Here's more about Maarten & Dimitri's founders story: https://www.loopearplugs.com/blogs/blog/the-founders-story 

8+ years experience with cloud infrastructure (Microsoft 365 & Azure) | Hybrid I Antwerp or Amsterdam 

At Loop, we don’t just make earplugs – we redefine how people experience the world. As our Senior IT Systems Engineer, you’ll be a key player in shaping the IT backbone of a fast growing scale-up trusted by millions customers worldwide. With over 250 employees spread across five hubs, Loop is in a phase of rapid growth. You’ll report directly to the Senior Manager of IT and play a crucial role in ensuring that our IT infrastructure scales smoothly. Here, you’ll be empowered to lead transformative IT projects while working in a culture that promotes innovation, personal growth, and real impact.

Drive IT excellence in a fast-growing scale-up as a Senior IT Systems Engineer

You’ll manage Loop’s cloud-based infrastructure, particularly within the Microsoft Azure environment, ensuring robust, scalable, and secure systems. Your role involves optimizing system performance and implementing seamless IT operations that support our company’s high-growth trajectory. You’ll help on more advanced IT tickets, providing expert guidance to the IT Specialists. In collaboration with them, you’ll work on finding holistic solutions for recurring issues flagged by the team, continuously improving system efficiency. Beyond technical maintenance, you’ll act as an internal IT educator, delivering tailored training sessions to maximize the team’s use of cutting-edge tools and foster a tech-savvy culture across the business.

Your other responsibilities:

• Work with IT Specialists in your team to identify and address recurring tickets, developing long-term solutions.
• Oversee the company’s IT infrastructure, maintaining performance, reliability, and security.
• Implement cloud-based solutions tailored to business needs, with a focus on scalability and security.
• Serve as the primary point of contact for IT-related queries, providing technical support across teams.
• Educate employees on new tools and systems, enhancing their ability to use IT resources effectively.
• Collaborate with departments to ensure IT systems improve workflow and efficiency.

How you’ll succeed as a Senior IT Systems Engineer

Your success in this role will come from a mix of technical expertise and people skills. Reporting directly to the Senior Manager IT, you’ll collaborate across the organization, translating complex technical solutions into clear, actionable steps. A proactive approach and attention to detail will ensure our infrastructure scales seamlessly with business growth, while your focus on security keeps our data protected. At Loop, you’ll be part of a fast-growing company that’s committed to innovation and continuous improvement.

These key competencies will set you up for success:

• 8+ years experience with cloud platforms, particularly Microsoft 365 and Azure.
• Certifications such as CISSP will give you an edge.
• Deep understanding of both Windows and MacOS, including MDM, scripting, and system optimization.
• Expertise in automation and scripting (Python, Bash, PowerShell) to improve efficiency.
• Strong network management experience, including DNS, VPN, and firewalls.
• Location: we're open for candidates based in Belgium or The Netherlands. 

Why join us? 

• In 2023, we won Scale-up of the year (according to EY — awarded December 2023), and we want you to scale and grow with us. 

• Our culture? We’re all about enabling growth by giving our team full autonomy to manage their own projects, be a thought leader, and truly make an impact on the company. 

• We take care of our people. So, we pay them what they’re worth. We benchmark each salary extensively against local market data.

• Flexibility: For us, hybrid and flexible working is all about trust. And we trust you to get on with your job, so there’ll be no micromanaging or peeking over your shoulder from us.

• Benefits: Our benefits are all aimed towards looking after your health, and enabling you to live life to the fullest. So everything from health insurance and retirement savings to the latest tools is covered.

 
Come as you are, our equal opportunities employer statement 

Loop is an equal opportunities employer. We invest in diversity, ensure equality and encourage expression. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees. 

Live life at your volume. 🎶  We'll take care of your ears.