Cyber Engineering Manager (TS/SCI Required)

Intelligent. Dynamic. Resilient. 

Everfox, formerly Forcepoint Federal, has been defending the world’s most critical data and networks against the most complex cyber threats imaginable for more than 25 years. As trailblazers in defense-grade, high assurance cyber security, we have been leading the way in developing and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve are what set us apart. We are dynamic, vigilant, and proactive in everything we do. Our suite of cross domain, threat protection and insider risk solutions empower governments and enterprise organizations to use data safely - where and however their people need it. At Everfox, we innovate, we invest, we achieve. We protect what matters most to our customers. And we offer protection like no other. We do all of this so our customers can focus on what matters most… their mission.

Job Title: Cyber Engineering Manager

Primary Work Location: Washington, DC

Position Summary:
Everfox is one of the world’s most significant private cybersecurity software and professional service companies. As a Cyber Engineering Manager at Everfox, you’ll join our growing professional services engineering team. Supporting a single large customer will require you to lead a team of engineers, DBAs, and analysts to complete projects, troubleshoot and resolve various issues independently. While you’ll have access to other engineering staff and resources, you’ll be expected to be a self-starter and multitask while communicating effectively with the team, customer and Everfox management. The ideal candidate will have hands-on experience providing engineering management and will have spent a majority of their career in SME-level roles, in all aspects of Information Technology and especially endpoint security solutions, such as HBSS, Tanium, Digital Guardian, etc.

What You'll be Doing:
Many job listings provide a wide range of confusing and often vague terms. At Everfox, we take a different approach by spelling out the key things you’ll be responsible for.

• Overseeing day-to-day assignments and prioritization for Everfox and sub-contractor team members onsite and at customer subcomponents sites or datacenter locations.

• Conduct timecard/utilization inspections and corrections.

• Provide weekly activity report (WAR) summary to PM and EM leadership.

• Install, maintain, and troubleshoot the Windows and RHEL 8.x OS used by Everfox appliances onsite in physical and virtualized environments.

• Create, maintain, and troubleshoot ESXi or Hyper-V hosted virtual hosts.

• Monitor and troubleshoot the performance of Everfox products onsite.

• Review, apply, and remediate security vulnerabilities and/or security controls based on STIG guidance and/or scanning reports.

• Install firmware updates on physical components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc.

• Work with the product support and development teams to address issues or bugs discovered in products running at a customer location.

• Work with onsite government, contractor, or subcontractor staff to resolve issues with onsite products as a first line of support.

• Provide a weekly report to the customer and Everfox management that contains detailed activity summaries and in-depth trip reports where applicable.

• Assist in the lifting/racking and cabling of physical hardware. **

• Possibility of 25% or less travel to customer COOP site locations in VA and MS to oversee new component installation, upgrades, decommissioning,

• Other duties as assigned***

What Environments You’ll Be Supporting:
The information below represents a high-level overview of the environment(s) you will support.

Site A

Environment #1

• ±7 ESXi Hosts running ESXi 8.x or later.

• ±20 VM’s running primarily an RHEL 8.x OS or later.

• ±4 Windows servers running Windows 2022 or later.

• ±2 Firewalls

• ±6 Switches

Environment #2

• ±5 ESXi Hosts running ESXi 8.x or later.

• ±6 VM’s running primarily an RHEL 8.x OS or later.

• ±2 Windows servers running Windows 2022 or later.

• ±3 Firewalls

• ±4 Switches

Site B

Environment #1

• ±7 ESXi Hosts running ESXi 8.x or later.

• ±20 VM’s running primarily an RHEL 8.x OS or later.

• ±4 Windows servers running Windows 2022 or later.

• ±2 Firewalls

• ±4 Switches

Environment #2

• ±5 ESXi Hosts running ESXi 8.x or later.

• ±6 VM’s running primarily an RHEL 8.x OS or later.

• ±2 Windows servers running Windows 2022 or later.

• ±4 Firewalls

• ±4 Switches

Environment #3

• ±2 ESXi Hosts running ESXi 7.x

• ±3 VM’s running primarily an RHEL 8.x OS or later.

• ±1 Windows servers running Windows 2022 or later.

• ±1 Switches

Things You Must Have to Apply:

• An active (currently in use) – TS with SCI or TS with SCI eligibility used within the last two years.

• A Bachelor’s degree in Computer Science, Information Systems, Cyber Security, or equivalent education and work experience.

• At least one DoD Approved 8570 Baseline Certification at IAT level II (2) or higher.
  (These are required only for DoD professional services roles.)

• The ability to obtain the appropriate work authorizations required under U.S. ITAR or EAR regulations from the applicable U.S. government agency.

15+ years of experience performing the following tasks:

• Managing a team of different skillsets.

• Communicating effectively with team members, customers, and company leadership.

• Providing SME-level knowledge in multiple facets of Information Technology to customer staff and team members.

• Installing, maintaining, and troubleshooting the Windows and RHEL 8.x OS.

• Working with product support and development teams to address issues or bugs discovered in products.

• Creating, maintaining, and troubleshooting ESXi or Hyper-V hosted virtual hosts.

• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports.

• Installing firmware updates on physical hardware components, such as DellEMC or HPE servers, SANs, switches, firewalls, etc.

• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products as a first line of support.

• Communicating daily with customers and company management, providing detailed activity summaries and in-depth trip reports where applicable.

• Assisting in the lifting/racking and cabling of physical hardware. **

• Deep understanding of the following information technology areas:

  • Windows operating system services, service accounts

  • Routing, switching, firewall rules, and TCP/UDP/SSH/FTP/SCP/HTTPS protocols.

  • Creating, renewing, installing, and troubleshooting secure certificates for web servers/sites, appliances, or networking hardware.

  • Server hardware installation, maintenance, and patching.

Things That Would Be Nice to Have:

• Experience working in cloud environments such as AWS, Azure, GovCloud, or Google Cloud.

• Certifications from Cisco, McAfee, Microsoft, Oracle, Red Hat, Symantec, or VMware.

*Primary Work Location
For customer privacy and security, the exact customer location is not shown via the attached link, nor is the customer mentioned by name. The customer's name and location will be shared upon starting employment and indoctrination with Everfox.

**Physical Demands
This is primarily a sedentary role, but you may be required to assist with installing and racking servers, network equipment, etc., related to the products running at the customer location.

***Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time as made by the customer or Everfox management.

A reasonable estimate of the base salary range for this role is:

The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings.

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Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Everfox is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Everfox is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to g2hr@forcepointgov.com 

Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.