SecOps Engineer, Incident Response

Revinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture, convert and retain guests with strategies and services that maximize direct booking revenue. This combination maximizes the lifetime value of each guest through personalized and targeted campaigns across the guest journey. Revinate Marketing has won 1st place for Hotel CRM & Email Marketing in the HotelTechAwards five years in a row!
About Revinate We support full remote work but also maintain offices in Amsterdam, Singapore and Bend Oregon, Revinate seeks to build specialized and easy-to-adopt technology to solve these challenges. Revinate enables hoteliers to transform their guest data into revenue. With Revinate Marketing and Revinate Guest Feedback, hoteliers are empowered to make smarter decisions, resulting in increased direct revenue and guest engagement. Much like the industry we serve, we are a team of hard-working and passionate individuals who love our customers and are committed to surprising and delighting them with every new innovation and disruption.
The company is backed by leading Silicon Valley investors, including Serent Capital, Benchmark Capital, Tenaya Capital, and Sozo Ventures. Headquartered in San Francisco with regional offices in Amsterdam and Singapore, Revinate counts tens of thousands of the world’s leading hotels as customers.
To learn more, please visit www.revinate.com
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
What We Believe We believe that hoteliers deserve better. The global hotel sector is a booming $500B+ industry, yet hotels are facing many complex challenges, including increased pressure from online travel agencies and intense competition from ever-growing room inventory and the shared economy. That coupled with aging, cumbersome technology is making the job of the hotelier more difficult than ever. At Revinate, we use cutting edge technology to build powerful software for hotels to take back control and drive direct revenue. The simplicity and beautiful UX of our solutions are a breath of fresh air in an industry of old technology.
Role Overview Revinate is looking for an experienced Engineer to lead our Security Operations Function. As a Security Operation Engineer your responsibilities would span the entire organization with ownership of Security Operations processes and technologies. T heSecurity Team works directly with our application development, data engineering, infrastructure, Human Resources Teams and all business verticals to secure Revinate’s Employees, Business, Applications, Data, Technology Infrastructure and Physical Infrastructure.   

Top Three Outcomes for Year One

• Intimately understand Revinate’s business, our application stack and own (technically and Operationally)  the Security Operations function 
• Lead and execute major Security Incident Response Operations 
• Be the de-facto Security Operations subject matter expert and embed Security Operations into Engineering and Revinate

What You'll Do

• Own and maintain Revinate’s Security Operations processes and technology footprint
• Investigate, manage, and resolve reported incidents and escalations across various channels
• Craft comprehensive incident reports and effectively communicate analysis results and escalations to key stakeholders
• Own and maintain day to day Security Operations (Monitoring, Observability, Triage, Resolution, Improvements, Internal Investigations, Incident Response Ownership/Execution, Own and Execute internal and external PenTesting, Annual NIST Evaluation, Application Scans, Participate in 24x7 Security Support
• Monitor, Audit and harden existing infrastructure, automation (event handling), code and process
• Oversee and drive a threat hunting program that proactively identifies and mitigates unknown or emerging threats using advanced tools and techniques.
• Collaborate with global cross-functional teams, including Incident Management teams, Public Policy, Legal, Product, and Engineering, to develop effective solutions
• Ensure security requirements and considerations are woven into the development of each system
• Automate Revinate’s security processes using AWS and GCP tools (others where applicable), as well as developing custom security automation 
• Craft comprehensive incident reports and effectively communicate analysis results and escalations to key stakeholders

What You'll Bring

• 7+ years of experience in Cyber Security 
• 5+ years of experience with Security Operations 
• 3+ years experience with Cyber-Threat Intelligence tools (i.e. ZeroFox, SentinelOne, CrowdStrike)
• 5+  years of Cloud Infrastructure
• 3+ years of GCP and AWS
• 3+ years of Security Technical Leadership/Project experience
• Excellent communication and problem solving
• The ability to communicate technical instructions to technical and non-technical audiences 
• Structure and maturity to Security Operations at Revinate
• Hands-on expertise in Cyber Security for our On-Prem & Cloud Infrastructure, Telephony solutions, Enterprise Integrations and Security Platforms and Tooling 
• Subject Matter expertise on CNAPP, SCA, CSPM, Monitoring/Observability, SEIM/MDR, Shared Nothing Architecture, DAST, SAST, MPT, WAF, Encryption, Threat Detection, EngPoint Protection, IAM, Network Security  (and working knowledge of related technology solutions)

What We Can Offer

• Discretionary Time Off: You’re in control of your rest and relaxation 
• Family Support: Parental leave for those expecting new family members
• Equity: You're an owner in the company as we build it together
• Tools & Tech: We empower our employees with the hardware, training, and other materials to help you succeed
• Extraordinary Culture: Focused on learning and every employee’s personal and professional development
• Change An Industry: We’re transforming the way hotels connect with guests, and having fun while we do it
• Meaningful Work: You'll have an opportunity to make a major impact on our company and, as a result, the hospitality industry
• Amazing Co-Workers: You'll be surrounded by a passionate, high performing, collaborative team that can help you learn something new every day

Revinate values the flexibility of a remote workforce and the benefits of localized hiring. We focus on specific cities to foster local communities and enhance team cohesion, allowing employees to collaborate, attend local events, and build a strong sense of community and company culture.Candidates must be located in the city listed in the job application. Thank you!
Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary.
Important Security AlertWe have been made aware of fraudulent activities involving individuals impersonating our HR team and offering fake job opportunities. Please be vigilant and ensure your safety by verifying all job offers.
For Authentic Opportunities: Only refer to our official careers page on our company website. Your security is our priority. If you encounter any suspicious activity, please report it immediately. Stay safe and secure! You can confirm or inquire with any questions by reaching out to recruiting@revinate.com
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Excited?!  Want to learn more? Apply Now!Our Core Values:One Revinate - United & Strong, on a single mission togetherBuilt on Trust - It’s the foundation of everything we doExpect Amazing - We think, dream & deliver bigCustomer Love -- When the customer wins, we winMake it Simpler -- Apply it to everything we doHungerness -- Feel it, follow it, be relentless about our successGrounded in Gratitude - We’re glad to be here & make the most of every day
Revinate Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Revinate complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 
Revinate is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complementary. 
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