6-month STA at Network Sector Coverage

You will assume responsibility as Local Account Manager (LAM) for subsidiaries of multinationals in Switzerland. You will act as Regional Account Manager for large corporate clients at Regional Headquarter level, closely collaborating with Local Account Managers across EMEA to drive our Network Business in-country.

In this role, you are responsible and accountable for business development and client coverage, with your main focus and effort being dedicated to your corporate client portfolio; building and developing existing and new client relationships; and efficiently managing the operational and administrative side of relationship management.

Job Responsibilities:

• Overall responsibility for business development with a designated portfolio of client relationships, as well as the identification of cross-selling opportunities across the full range of the bank’s offering of Lending Services, Financial Markets, Transaction Services,
• Develop an in-depth understanding of the client’s business, strategies and banking needs in order to position ING to provide relevant ING products to the client in a timely manner with an objective of maximizing ING’s overall revenues and relationship economic profit,
• Primary point of contact with corporate clients, serving their commercial banking needs – developing strong rapport with decision makers of clients and negotiating effectively,
• Work closely with Parent Account Managers (in the client’s home countries) and relevant Local Account Managers (across EMEA) to execute client commercial plans and ensure that a consistent level of service is provided to the client worldwide,
• Preparation of relevant client documentation including Credit Risk Committee, Commercial Committee applications, etc. in cooperation with related product group and global counterpart,
• Ensure sound and prudent business management in accordance with statutory, regulatory and ING Group governance requirements, and financial and non-financial risks management on own clients’ portfolio in scope,
• Play a leading role in Customer Due Diligence Process and work with Compliance to identify compliance risks and implement, maintain, and improve compliance controls,
• Follow the account activity and be ready to explain any irregular items, prepare Transaction Profiles and AML exception reports,
• Monitor implementation of client’s credit requests according to internal rules and credit viability from credit proposal to operational execution of credit application,
• Recognize problems as they evolve, gather and communicate all credit deterioration signals to line and credit seniors,
• Fully use Salesforce as the primary customer relationship management and activity management tool,
• Prepare and submit for approval expense reports for incurred expenses while on-the-job.

Who we're looking for:

• At least 2 years’ experience at an ING Corporate Sector Coverage / Network Sector Coverage team,
• Proven track record of managing a portfolio of international clients as Regional Account Manager or Local Account Manager,
• Strong relationships with clients and/or Parent Account Managers in ING’s key outbound countries.,
• Passion for direct contact with clients and addressing client needs,
• Excellent communication skills with strong command in both spoken and written English,
• French or German language fluency is an advantage,
• Strong collaboration mindset and team player with the ability to build effective working relationships with clients, product teams and internal stakeholders,
• Strong analytical capabilities, detailed and meticulous,
• Problem solving skills and a continuous focus on structural solutions,
• Mature and self-motivated with ability to work independently and under tight timeline,
• Highly proficient in Microsoft PowerPoint, Excel and Word processing applications,
• Higher education (HBO) or University education, preferably in Finance/Economics, or relevant discipline.

Only ING Internal applications will be taken into consideration.