Senior Vendor Performance Analyst, VRM

POSITION SUMMARY:

The Vendor Risk Management Analyst is responsible for leading, coordinating, and conducting vendor risk assessments for our Vendor Risk Management program. This is accomplished by reviewing vendor contracts, scorecards, invoices, due diligence questionnaires, and other documents to assess the vendor’s control environment and compliance with legal and regulatory requirements. The Vendor Risk Management Analyst is responsible for all aspects of the vendor risk assessment including conducting vendor assessment interviews/meetings, identification of issues, tracking issues through closure, writing vendor assessment reports, and communicating with internal and external parties. The Vendor Risk Management Analyst is expected to ensure that vendor risk assessments are managed appropriately in accordance with the policies and procedures of the Vendor Risk Management program. Additionally, the Vendor Risk Management Analyst will provide daily vendor assessment status tracking and contribute with analysis and improvement initiatives.

JOB FUNCTIONS AND RESPONSIBILITIES

 

• Conduct and complete vendor risk assessments within scheduled timeframes, following-up with vendors with a sense of urgency when needed to collect requested information
• Understand regulatory requirements and set appropriate vendor assessment agendas utilizing checklists to review all applicable vendor risk areas
• Evaluate vendor documents to determine compliance with enterprise risk policies, contract requirements, and legal and regulatory requirements 
• Review a sampling of vendor invoices for accuracy based on contracts and pricing terms
• Review vendor scorecard performance and understand contractual service level agreements
• Coordinate with the Information Security group for the review of the vendor security control environment to incorporate into the overall vendor risk assessment report 
• Communicate findings to senior management and write comprehensive vendor assessment report and executive summary of vendor risk
• Collaborate with line of business vendor relationship owners in pre-assessment planning meetings and post-assessment risk issue remediation and action plans
• Assist in the development of corrective action plans and related documentation
• Monitor vendor risk issue mitigation and remediation efforts and follow-up with vendor through issue closure
• Identify opportunities to improve vendor risk assessment approach and the utilization of vendor risk management tools and software and suggest solutions to problems or inefficiencies
• Contribute on continuous process improvement initiatives
• Assist with other ad-hoc assignments

EDUCATION / EXPERIENCE

• Bachelor’s Degree required. Preferred: Finance or Business Administration, Risk Management, or related disciplines (e.g., information risk management, information technology, cybersecurity, data governance), or equivalent experience
• 2+ years vendor risk management and audit/assessment experience in financial services industry
• Mortgage origination and servicing industry knowledge is a plus
• Knowledgeable about vendor contracts and service level agreements
• Strong analytical skills, attention to detail, and exceptional intellectual curiosity
• Ability to add value and improve the quality of outcomes, rather than only following a set procedure
• Interpersonal relationship building skills and articulate written and verbal communication skills
• Excellent organization skills and ability to multi-task with many deliverables and requests while working on concurrent vendor assessments
• Ability to work under time pressure to meet deadlines, while maintaining a positive attitude
• Ability to effectively use technology and tools in managing the vendor risk management life cycle
• Expert knowledge of MS Office applications
• Experience with Process Unity application is a plus
• Certified Third-Party Risk Professional (CTPRP), Certified Enterprise Risk Professional (CERP) or relevant disciplines such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified in Governance of Enterprise IT (CGEIT), Certified Information Security Manager (CISM), Certified Internal Auditor (CIA), Certified Public Accountant (CPA) is a plus

Ocwen Financial Solutions Private Limited is a wholly-owned subsidiary of Onity Group Inc., a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.

PHH Mortgage is one of the largest servicers in the United States, focused on delivering a variety of servicing and lending programs. Liberty is one of the largest reverse mortgage lenders in the U.S., dedicated to education and providing loans that help customers meet their personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients and investors.

At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.

Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Visit jobs.onitygroup.com for details.