Senior Cyber Engineer

Intelligent. Dynamic. Resilient. 

Everfox, formerly Forcepoint Federal, has been defending the world’s most critical data and networks against the most complex cyber threats imaginable for more than 25 years. As trailblazers in defense-grade, high assurance cyber security, we have been leading the way in developing and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve are what set us apart. We are dynamic, vigilant, and proactive in everything we do. Our suite of cross domain, threat protection and insider risk solutions empower governments and enterprise organizations to use data safely - where and however their people need it. At Everfox, we innovate, we invest, we achieve. We protect what matters most to our customers. And we offer protection like no other. We do all of this so our customers can focus on what matters most… their mission.

Job Title: Senior Cyber Engineer 

Primary Work Location: London, UK

Position Summary: 
Everfox is one of the world’s largest private cybersecurity companies. As a Cyber Security Engineer at Everfox, you will be joining our professional services engineering team. The work is challenging and provides support to a single customer site. Supporting a single customer environment will require you to troubleshoot and resolve a wide variety of issues independently. While you’ll have reach back to other engineering staff, you’ll be expected to be a self-starter and multitask, while still communicating effectively with customer and engineering management. The ideal candidate will have previous experience providing administrator or SME level support for endpoint security solutions, such as HBSS, Tanium, Digital Guardian, etc. 

What You'll be Doing: 
Many job listings provide a wide range of confusing and often vague terms. Here at Everfox we take a different approach by spelling out the key things you’ll be responsible for. 

• Installing, maintaining, upgrading/patching, and troubleshooting the Windows or RHEL 8.x OS used by Everfox products onsite in physical and virtualized environments. 

• Working with helpdesk and development team staff to address issues or bugs discovered in products onsite. 

• Creating, maintaining, upgrading/patching, and troubleshooting ESXi, Hyper-V, or cloud based hosted virtual machines. 

• Monitoring and troubleshooting the performance of Everfox products onsite. 

• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports. 

• Installing firmware updates on physical hardware components, such DellEMC or HPE servers, SANs, switches, etc. 

• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products as first line of support. 

• Communicating with customer and Everfox management daily, providing detailed summaries of activities along with in-depth trip reports where applicable. 

• Possibility of 10% or less travel to customer coop site locations. 

• Other duties as assigned*** 

Things You Must Have to Apply: 

• An active (currently in use) – Enhanced Clearance within two years from last use. 

• The ability to obtain the appropriate work authorizations that may be required under U.S. ITAR or EAR regulations from the applicable U.S government agency. 

• 8+ years’ experience performing the following tasks: 

• Installing, maintaining, upgrading/patching, and troubleshooting the Windows or RHEL 8.x OS used by Forcepoint products onsite in physical and virtualized environments. 

• Working with helpdesk and development team staff to address issues or bugs discovered in products onsite. 

• Creating, maintaining, upgrading/patching, and troubleshooting ESXi or Hyper-V hosted virtual machines. 

• Monitoring and troubleshooting the performance of Forcepoint products onsite. 

• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports. 

• Installing firmware updates on physical hardware components, such DellEMC or HPE servers, SANs, switches, etc. 

• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products as first line of support. 

• Communicating with customer and Forcepoint management daily, providing detailed summaries of activities along with in-depth trip reports where applicable. 

• Deep understanding of the following information technology areas: 

• Routing, switching, TCP/UDP/SSH/FTP/SCP/HTTPS protocols. 

• Creating, renewing, installing, and troubleshooting secure certificates for use on web servers/sites, appliances, or networking hardware. 

Things That Would Be Nice to Have: 

• Experience working in cloud environments such as AWS, Azure, GovCloud, or Google Cloud. 

• Windows and Linux scripting. 

• Certifications from vendors, such as: Cisco, McAfee, Microsoft, Oracle, Red Hat, Symantec, or VMware.

A reasonable estimate of the base salary range for this role is:

The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings.

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Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Everfox is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Everfox is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to g2hr@forcepointgov.com 

Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.