Engineer/Senior Engineer, Support Operations IGA
Bengaluru
Saviynt
Embrace Zero Trust, secure sensitive & privileged access, and stay in continuous compliance with the world’s #1 cloud identity governance platform.
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
Saviynt LabsThis opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our industry. Our cloud services are built on AWS, GCP and Azure with a global presence. Our customers love what we do and work with us to build the future customer experience at scale.
> Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Saviynt LabsThis opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our industry. Our cloud services are built on AWS, GCP and Azure with a global presence. Our customers love what we do and work with us to build the future customer experience at scale.
WHAT YOU WILL BE DOING
- Customer Communication
- Communicate with end users/businesses to explain the issue(s) and solutions for implementation and break fix related questions.
- Drive Customer Satisfaction through timely & quality communication.
- Troubleshooting Skills
- Troubleshooting of customer reported incidents and system alerts.
- Identify, debug and troubleshoot break fix issues and take it to a resolution.
- Provide technical analysis for incidents, resolution, and root cause analysis for the incidents.
- Respond and resolve issues within agreed service levels.
- Collaboration & Knowledge Sharing
- Publish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating procedures.
- Domain
- Work closely with Internal Saviynt Labs Teams for activities related to supporting the IAM and CPAM service offerings.
- KPIs - Customer Satisfaction, Ticket & Resolution Quality, Productivity
WHAT YOU BRING
- Years of experience: 5+ Years in implementing various IGA solutions.
- Strong Domain knowledge in Identity and Access Management (IAM).
- Hands-on experience in configuring and deploying one or more IAM tools like Saviynt, SailPoint, OIM or ISIM.
- Knowledge and experience in invoking REST/SOAP web services using tools such as Postman.
- Database: Extensive experience in database operations & SQL.
- Strong hands-on experience with Scripting (ex. Shell, JavaScript, Python, Groovy) Basic knowledge of operating systems such as Linux, Unix & windows.
- Prior experience integrating with any SSO providers.
- Experience working with Support Tools such as Ticketing tools (Freshservice), JIRA, Confluence etc.
- Keywords: Cloud, Java, Scripting, Linux, SQL
> Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Job stats:
1
1
0
Categories:
Incident Response Jobs
Security Engineering Jobs
Tags: AWS Azure Cloud Confluence GCP IAM Incident response Java JavaScript Jira KPIs Linux PostMan Privacy Python SaaS SailPoint Scripting SQL SSO UNIX Windows
Perks/benefits: Career development Startup environment
Region:
Asia/Pacific
Country:
India
More jobs like this
Explore more career opportunities
Find even more open roles below ordered by popularity of job title or skills/products/technologies used.
Information Security Manager jobsInformation Systems Security Officer jobsInformation System Security Officer jobsInformation Security Officer jobsSenior Cybersecurity Engineer jobsInformation Security Specialist jobsSenior Network Security Engineer jobsSenior Cyber Security Engineer jobsSecurity Consultant jobsSecurity Specialist jobsPrincipal Security Engineer jobsSenior Information Security Analyst jobsIT Security Engineer jobsSenior Penetration Tester jobsChief Information Security Officer jobsCyber Security Specialist jobsCloud Security Architect jobsStaff Security Engineer jobsCyber Security Architect jobsInformation System Security Officer (ISSO) jobsCybersecurity Consultant jobsSecurity Operations Analyst jobsIT Security Analyst jobsThreat Intelligence Analyst jobsSenior Security Architect jobs
Malware jobsSaaS jobsEncryption jobsRMF jobsGDPR jobsSDLC jobsEDR jobsSQL jobsSplunk jobsIDS jobsForensics jobsIPS jobsTop Secret jobsBash jobsITIL jobsCompTIA jobsDocker jobsIntrusion detection jobsFinance jobsDoDD 8570 jobsOWASP jobsCRISC jobsTerraform jobsActive Directory jobsTCP/IP jobs
UNIX jobsThreat detection jobsGIAC jobsSANS jobsVPN jobsClearance Required jobsPolygraph jobsBanking jobsJavaScript jobsOSCP jobsIT infrastructure jobsData Analytics jobsAnsible jobsJira jobsCCSP jobsHIPAA jobsGCIH jobsSOAR jobsDNS jobsArtificial Intelligence jobsMachine Learning jobsSOX jobsOracle jobsMITRE ATT&CK jobsIndustrial jobs