Infrastructure Support Analyst 3

Requisition ID: 368693  

Position Number: 20065683

Posting End Date: October 31, 2024

City: Thompson

Employer: Shared Health 

Site: Shared Health - Digital Health Air Canada  

Department / Unit: Digital Workplace 1  

Job Stream: Non-Clinical  

Union: Non Union 

Anticipated Start Date: 11/18/2024  

FTE: 1.00  

Anticipated Shift: Days;Standby coverage as required 

Work Arrangement: In Person

Daily Hours Worked: 7.75

 Annual Base Hours: 2015

Salary is commensurate with education and qualifications.

Physical presence required in Thompson for this role

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Support ICT operations in a complex 24x7x365 system critical environment. Work assignments within the job may focus on: endpoint, application and user troubleshooting or deployments. Assisting with active directory, MECM, physical switching or wireless infrastructure deployments and troubleshooting, monitoring, and analyzing logs. Physically replacing hardware and being part of a provincial on call rotation will be critical aspects of this position.

Experience

• 3 years of experience in enterprise information technology providing infrastructure support with a focus on one or more of the following areas: 
  • Server virtualization including storage system hardware, applications, and operating systems configuration and backup.
  • Network management including supporting network hardware, applications, and operating systems configuration and backup.
  • Security administration, information and event management and log management including monitoring and storage optimization.

Education (Degree/Diploma/Certificate)

• Diploma in information technology from an accredited post-secondary institution.
• Vendor and industry certifications in specific technologies and functions (such as CISSP, MCSE, CCNP and ITIL) are assets.

Certification/Licensure/Registration

• Must have a valid Manitoba driver’s license and use of your personal motor vehicle for occasional travel to urban centers within Manitoba.

Qualifications and Skills

• Demonstrate the LEADS in a Caring Environment leadership capabilities at the front-line developmental level including: Lead self, Engage others, Achieve results, Develop coalitions, and Systems transformation.

Physical Requirements

• Typical of working at a computer in an environmentally controlled office environment.
• Lifting and moving large computer equipment up to 50 lbs.
• An ‘on call’ rotation of evenings/weekends is required, some overtime as required.
• Regularly manages competing demands and interruptions; incumbent is able to schedule dedicated and focused time for planning and concentration.
   

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.