Embedded PSOC Analyst

Company Description

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high-profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

• Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

Job Description

About the Role  

We are looking for a motivated security professional to join us as an Embedded Physical Security Operations Centre (PSOC) Analyst for a global financial sector client. Reporting to the embedded manager, you will join a 24/7 team of security specialists providing access control, CCTV monitoring, incident response, threat monitoring, and intelligence analysis services in a state-of-the-art, purpose-built PSOC in the heart of London’s financial district. 

In this multifaceted role, as a PSOC Analyst, you will assume a range of critical responsibilities aimed at ensuring the safety and security of the organisation's personnel and assets. This primarily involves responsibility for physical security monitoring. You will also be responsible for disseminating mass communications concerning global events that hold the potential to impact the well-being of company personnel and valuable assets.  

The role will involve some intelligence analysis and reporting. You will maintain a constant awareness of geopolitical and national issues that may impact the client’s employees, locations or reputation. You will conduct horizon scanning to produce reports highlighting emerging trends and incidents in regions where the company operates. This is delivered as comprehensive reporting and reviews for the client and key decision-makers. 

As a central point for escalation, coordination, and communication during times of crisis and acting as a security concierge you will engage with various business functions, ensuring a holistic approach to addressing their needs, expectations, and concerns.  

The PSOC operates 24 hours a day, 365 days of the year. Therefore, you must be flexible to work on weekends, public holidays, and night shifts as required by the shift rota.  

Responsibilities  

• Provide security assistance, answer questions, and serve as the security concierge for employees, visitors and vendors. 
• Monitor CCTV feeds and action door alarms. 
• Respond to any calls from persons needing medical assistance. 
• Assist first responders, and medical and law enforcement personnel as necessary.  
• Ensure that staff, assets, and access points are secured on a regular basis, reporting any hazardous conditions to security management. 
• Follow the client’s escalation procedures to notify security management of any critical incidents, unsafe conditions, or technical failures. 
• Create accurate communications logs by reporting incidents in dedicated case management databases. 
• Utilise geographic information systems to ascertain potential risk and incidents that occur in the vicinity of the client’s assets. 
• Support investigations by utilising data and information available in sensitive security databases. 
• Display creative thinking and consulting skills to deliver a continually improving service for the client. 
• Facilitate the dissemination of information to mobilize the necessary resources to ensure that regional staff can mitigate immediate risk and incidents. 
• Provide situational awareness and intelligence reporting of issues occurring at a high level globally, through internet observation, news media reporting, and intergroup communication with other support elements. 
• Perform any additional duties as required by the client’s Director of Security. 
• Engage and collaborate with other Sibylline teams globally to remain up to date with best practices, resources, and industry standards. 

Requirements  

• 1-4 years of relevant experience in a security function, military service, government, law enforcement, private security, corporate intelligence, or a related field. 
• Demonstrated interest in security policies, best practices, and procedures, with a customer service mindset. 
• Experience in working to SOPs related to physical and asset security.  
• Willingness to support on all aspects of PSOC operations, including security concierge services, securing access points and alarm response.  
• Impeccable communication skills, with the ability to take urgent calls from concerned stakeholders with patience and professionalism. 
• Ability to monitor the news, social media, other information feeds and quickly determine the impact of security events and crises on business operations. 
• Excellent research skills, with the ability to rapidly digest, evaluate and “sift” large quantities of information from a range of sources. 
• Ability to interpret, organise and visualise data. 
• Analytical mindset, with the ability to provide thoughtful insight into complex situations. 
• Excellent attention to detail. 
• High level of competency with MS Office tools
• Must be eligible to work in the UK

Nice to Have  

• Experience with mass notification systems (e.g. Everbridge, Vismo). 
• Experience with security platforms (e.g Genetec, CCURE, ProWatch). 
• Experience with social media monitoring software (e.g. Dataminr, Navigator, Skopenow). 
• Cross-functional experience within a global security team (e.g. threat monitoring, travel security, business continuity and crisis management). 
• First Aid qualification. 
• University degree in Security Studies, War Studies, International Relations, Criminal Justice, or related field. 

Interview process:  

• Initial call with our Talent Acquisition team member 
• Timed written assessment (arranged at the time that suits you) to test writing and analytical capability. 
• Panel interview with Sibylline hiring manager and members of the embedded team. 
• Meet and Greet with the client. 

Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity.