Senior IT Administrator

Job Overview

The IT Administrator is responsible for overseeing and maintaining the company's IT infrastructure, managing software and hardware resources, ensuring effective cloud solution deployments, coordinating with vendors, and managing the IT budget. This role ensures optimal operation of IT systems, supports company goals, and enhances productivity across departments.

Key Responsibilities

1. IT Infrastructure Management
   
• Maintain and monitor all network, server, and IT infrastructure systems.
  
• Ensure high levels of availability, security, and performance.
  
• Perform regular system maintenance, updates, and backups.
  
2. Software and Hardware Management
   
• Install, configure, and maintain hardware (servers, computers, printers, etc.) and software solutions.
  
• Provide troubleshooting and support for end-users across all hardware and software issues.
  
• Track and manage hardware and software inventory to ensure proper allocation and upgrades.
  
3. Cloud Solutions Management
   
• Deploy, monitor, and manage cloud-based solutions (e.g., AWS, Azure, Google Cloud).
  
• Ensure cloud resources are secure, cost-effective, and optimized for performance.
  
• Collaborate with relevant teams to assess and integrate new cloud solutions.
  
4. Vendor and Supplier Management
   
• Coordinate with vendors for procurement, installation, and support of IT systems and services.
  
• Evaluate vendor proposals, negotiate contracts, and ensure timely delivery of services.
  
• Monitor vendor performance and resolve any related issues.
  
5. Budget Management
   
• Develop, monitor, and manage the IT budget, ensuring cost-effectiveness and alignment with company goals.
  
• Track spending and provide regular financial reports to leadership.
  
• Identify opportunities for cost savings within IT operations.
  
6. Cybersecurity
   
• Implement and maintain security protocols, including firewalls, antivirus, and data encryption.
  
• Regularly monitor systems for potential threats or breaches and address them promptly.
  
• Educate employees on cybersecurity best practices and ensure compliance with security policies.
  
7. Documentation and Reporting
   
• Maintain detailed records of configurations, procedures, and system changes.
  
• Prepare and present IT reports for management, outlining system health, resource usage, and project progress.
  
• Create user manuals and provide training sessions to staff for effective system usage.
  

Key Skills and Qualifications

• Educational Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field.
  
• Experience: Minimum of 3-5 years of experience in IT administration, with a focus on infrastructure, cloud solutions, and budget management.
  
• Technical Proficiency: Expertise in network administration, cloud platforms (AWS, Azure, etc.), hardware/software troubleshooting, and cybersecurity.
  
• Vendor Management: Strong experience in managing vendor relationships, negotiating contracts, and performance assessment.
  
• Budgeting Skills: Proven ability to manage budgets effectively, with experience in cost optimization.
  
• Communication Skills: Strong verbal and written communication skills, with the ability to present technical information to non-technical audiences.
  
• Problem Solving: Excellent analytical skills to diagnose and resolve complex IT issues.
  

Preferred Certifications

• CompTIA Network+
  
• Microsoft Certified Solutions Expert (MCSE) or equivalent
  
• AWS Certified Solutions Architect
  
• Certified Information Systems Security Professional (CISSP)