Field CISO Advisor

Job posting title

Field CISO Advisor

Job summary

In this role, you will be responsible for advising and collaborating with ESET customer CISOs and other corporate stakeholders helping to operationalize their cybersecurity strategies and programs, providing executive-level guidance, and acting as a primary cybersecurity expert point of contact.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Work with large corporate customers and institutions as customer’s CISO counterpart and as a second opinion cybersecurity expert.

• Complement senior account manager and / or country lead with cyber-solutioning knowledge and be responsible for penetration of target accounts and development of multiyear customer relationship and business cooperation on existing strategic accounts in assigned markets.

• Lead (or support depending on account strategy) customer discussion with aim to define, structure and scope building blocks of possible cybersecurity solution that solves customer needs, in specific customer context.

• Drive business opportunities and customer discussion to increase share of ESET technology platforms, products and solutions where ESET delivers value, but is knowledgeable and aware of multivendor hybrid environment as well as process and people capabilities required to increase customer cyber resilience.

• Be responsible for convincing customer CISO with a solution or offering, supporting the CISO with arguments and case so he/she can directly influence the board or stakeholder decisions.

• Be responsible for scoping, preparation and conducting of technical pre-sales workshops, Proof of Concept or other forms of pre-sales activities with focus on justifying the solution value for specific customer.

• Be responsible for responding and delivery of the RfX technical documents and materials when part of the opportunity team or formal tendering process.

• Work with customer CISO and their organization to leverage use and impact of deployed ESET technology, products, services or bespoke solutions.

• Work with Global CS Services Lead, Global CS Delivery Lead and Global Market Offering Lead organizations ensure customer value creation and happiness (customer needs satisfaction).

• Perform conceptual, systemic, creative and methodical activities.

• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

REQUIREMENTS

Education:

• Masters degree – IT, cyber security

Experience:

• 15+ years of experience in cybersecurity industry with deep understanding of CISO agenda in large scale organization and public institutions (previous CISO or CISO advisory experience preferably)

• Track record of building and delivering corporate cybersecurity programs with complex solutions in hybrid / multivendor environments

• Experience with different cybersecurity vendors and technologies, understanding of process and organizational aspects of cyber-resilience (on top of technology), knowledge of cybersecurity enterprise-level architecture, product portfolio and services

Knowledge:

• Able to independently negotiate issues and crisis resolution towards mutually acceptable outcomes

• Market & client development and management skills

Language:

• Local market native + English language at C1 level

Communication:

• Able to effectively communicate and represent ESET externally at different levels, including CxO levels in corporate clients

• Able to communicate effectively within organization to build support for CS division targets and integrate

Personal characteristics:

• Entrepreneurial, self-starter & self-driven

• Team player and able to adapt to different cultures quickly

• Able to operate at senior executive level, but drill down to relevant details if required

• Sharp decision making and outcome focus

• Market and client development and management skills

Job requisition

JR-04581 Field CISO Advisor (Open)

Primary location

San Diego

Additional locations

Time type

Full time