Security Analyst II - Client Risk Relations (Part-Time)

Security Analyst II | Risk Management| London

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Security Analyst II to join our ever evolving Risk Management team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

What you’ll own

The Client Risk Relations Analyst II is responsible for managing client interactions related to regulatory compliance, due diligence, and risk management. This role plays a critical part in ensuring clients meet regulatory obligations while working closely with stakeholders across various platforms. The manager will oversee client audits, regulatory requests, and client communications, particularly during significant incidents. The position requires expertise in enterprise risk management, audit processes, and effective communication with both clients and internal teams

Document Management & Portal Maintenance:

• Maintain and update regulatory documents (e.g., SOC reports, SSAE16 resilience statements) in the client portal.

• Ensure all client-required documentation is up to date and accessible via the portal, coordinating approvals from stakeholders.

• Track documents sent to clients and maintain a comprehensive database for accurate record keeping using tools such as ServiceNow.

Client Audits:

• Manage onsite and virtual client audits, coordinating with internal stakeholders and managing logistical aspects (e.g., scheduling, food and beverage).

• Facilitate audit evidence preparation and address follow-up questions from clients.

• Support clients during audits, ensuring all their queries are answered and required documentation is provided.

Client Regulatory Requests

• Manage regulatory requests for clients who do not have audit rights, responding to high volumes of inquiries through the Client Risk Relations inbox.

• Ensure timely and accurate responses to client requests for due diligence documents, coordinating with internal Subject Matter Experts (SMEs).

ServiceNow & Client Portal Management

• Support the build and functionality of the ServiceNow component for Client Risk Relations.

• Ensure both the temporary and long-term client portals meet the needs of clients for requesting regulatory documentation.

Incident Management

• Assist Senior Director with client communications and tracking during significant incidents that affect service.

• Assist Senior Director with presentations to clients on operational resilience efforts.

Risk Reporting & Regulatory Evidence

• Provide clients with regulatory evidence to demonstrate compliance with relevant laws and regulations.

• Stay current with regulatory changes and ensure that all documentation is aligned with the latest standards.

Client Meetings and Conferences

• Assist in planning and executing client-facing events such as Risk InDepth conferences and advisory committee meetings, ensuring content and logistics align with client needs.

• Facilitate the testing of monetization opportunities through event engagement (e.g., crisis management exercises).

Facilitation & Communication

• Act as the primary point of contact for clients on regulatory risk-related matters.

• Assist in development and execution of a communications plan to keep internal stakeholders informed.

• Publish clear and concise reports and updates on the client risk program

What you bring

• Bachelor's degree in business, finance, risk management, or a related field.

• Minimum of five years of experience in risk management, regulatory compliance, or audit roles.

• Strong understanding of enterprise risk management and regulatory requirements in the financial technology or payments industry.

• Proven experience in managing external client audits and facilitating multi-stakeholder meetings.

• Familiarity with regulatory documents such as SOC reports, SSAE16s, and other industry-relevant compliance materials.

• Excellent verbal and written communication skills, with proficiency in tools like Microsoft Word and PowerPoint.

• Strong organizational and project management abilities, with the capacity to handle multiple priorities.

• Experience using risk management software, client portals, and tools such as Archer and ServiceNow.

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits.

• Time to support charities and give back to your community.

• Parental leave policy.

• Global recognition platform.

• Virgin Pulse access.

• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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