Senior Operational Risk Manager

We are looking for a highly skilled Operational Risk Manager to own improvement of risk management maturity within our division, so we can better respond to evolving technology, operational and regulatory risk landscapes.

You'll be responsible for driving improvements in governance, compliance, process, tooling, and simplification of within-division risk management capabilities. This role also coordinates delivery of initiatives designed to mitigate risk, for instance business continuity, audit, and security, across Foundation Services’ technology capabilities such as Server, Private Cloud and Storage.

With the rapidly developing regulatory landscape, the Operational Risk Manager will also need to coordinate within-division compliance efforts to align with UK FCA PS21/3 and EU Digital Operational Resilience Act (DORA) regulations and other relevant industry standards.

Role & Responsibilities:

• Act as the central point of contact for all risk-related matters in Foundation Services and facilitate the resolution of relevant issues.
• Oversee the divisional Risk Book of Work, including Operational Risk, Business Continuity, and delivery of remediation activities contributing to improvements in Risk posture.
• Coordinate divisional response to internal audits, external audits and corporate attestation related matters, including partnering with relevant SMEs to resolve audit findings.
• Collaborate cross-functionally with colleagues to capture and respond to business objectives and risk tolerance levels.
• Lead risk and control assessment activities to proactively identify, assess, and mitigate risks.
• Analyze risk metrics to drive effective risk mitigation strategies.
• Deliver clear updates about risk profile and mitigation efforts to management.
• Identify key areas for improvement in the technology and operational risk landscapes, and through partnership with SMEs, drive the adoption of measures that improve risk management capability.
• Partner with I&C and Risk team members to develop LSEG’s Risk Culture, promoting partnership and building shared accountability for operational risk management

Essential Skills & Experience

• A proactive self-starter, able to manage complex workloads and contending priorities autonomously.
• Exceptional leadership, communication and influencing skills
• Excellent organisation and time management skills.
• Strong problem-solving and analytical abilities.
• Confident in principles of project/programme management
• Subject matter expertise in IT frameworks and familiarity with IT industry standards.
• Highly skilled at collaborating with and driving outcomes from cross-functional teams.
• Able to convey technical concepts to a non-technical audience.
• Skilled in Microsoft O365 tools. Asana, ServiceNow and PowerBI experience advantageous.  

Qualifications Required:

• Bachelor’s or Master’s degree or equivalent experience in IT, or related field.
• 12-20 years’ experience in risk management or similar field. Extensive experience with a focus on technology or operational risks is needed.
• Professional certification such as CRISC, CISM or CISA are preferable.

About LSEG

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do.

Working with us means that you will be part of a dynamic organization of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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