Associate Director - Security Operations Centre (SOC)

Role Summary

As the Associate Director of the SOC, you will lead our team of cybersecurity analysts, engineers, and incident response professionals in delivering continuous, proactive monitoring and threat management for our clients. This role requires a blend of technical expertise, leadership, and strategic insight, ensuring the effectiveness and efficiency of our SOC services while aligning with the companys vision and growth objectives.

Job Description 

• Leadership & Management: Provide hands-on leadership to the SOC team, overseeing daily operations, ensuring SLAs are met, and aligning team goals with organizational objectives.
• SOC Strategy & Development: Define, refine, and implement SOC strategies to ensure the delivery of best-in-class threat detection, response, and management services for our clients.
• Operational Excellence: Develop and maintain effective processes, procedures, and documentation to ensure SOC efficiency and compliance with security frameworks.
• Client Relationship Management: Engage with key clients to understand their security needs, address concerns, and communicate ongoing service value. Provide regular updates and reporting on security postures and incidents.
• Threat Intelligence & Response: Oversee the collection, analysis, and dissemination of threat intelligence. Lead the SOC team in identifying and responding to potential threats, security events, and incidents.
• Performance & KPIs: Define and track performance metrics for the SOC, including incident response times, detection rates, and client satisfaction. Continuously improve and adapt KPIs to reflect changing threat landscapes.
• Team Development: Recruit, train, and mentor SOC personnel. Foster a culture of collaboration, continuous learning, and professional growth.
• Technology & Tools: Ensure the SOC is equipped with the latest security technologies and continuously evaluate and implement new tools to enhance SOC capabilities.

Person Specification 

• Experience: Minimum of 07-10 years in cybersecurity, with at least 05 years in SOC or security operations leadership roles, preferably within an MSSP environment.
• Education: Bachelors degree in computer science, Information Security, or a related field (masters degree or certifications such as CISSP, CISM, or equivalent is a plus).
• Technical Expertise: Strong knowledge of SOC technologies, including SIEM, (Microsoft Sentinel, FortiSIEM, Elastic Stack) EDR, threat intelligence platforms, and incident response frameworks.
• Leadership: Demonstrated ability to lead and inspire teams, with a proven track record of managing and developing high-performing security professionals.
• Communication: Exceptional written and verbal communication skills, with experience presenting complex information to clients and stakeholders.
• Analytical Thinking: Strong problem-solving skills with an ability to analyse complex security incidents and make quick, effective decisions.
• Industry Knowledge: Up-to-date knowledge of cyber threat landscape, security best practices, and regulatory requirements.