IT Infrastructure Manager

Description

La Terra Fina seeks an experienced IT Infrastructure Manager  to join our Union City team.

 The ideal candidate will have a strong background and understanding of network administration 

and systems management. This role is crucial to maintaining, optimizing, and ensuring the security

 and stability of our IT infrastructure.

At La Terra Fina, we pride ourselves on our People First Culture and core values, which form the

foundation of our continued growth and success. This position will be part of a dynamic team of

engineers working to deliver mission-critical infrastructure while ensuring the highest system

performance, availability, and security levels. The successful candidate will be a customer-

focused, technically proficient professional, able to manage day-to-day operations while providing

top-tier tech support to end users across the organization.

If you are looking for a career where your passion, technical talent, and commitment to

excellence are valued and thrive in an environment that embraces creativity, service excellence,

and community values, La Terra Fina could be the perfect fit.

IT Infrastructure Manager

Network Infrastructure & System Management:

· Design, implement, maintain, and support the organization’s growing network

infrastructure.

· Manage infrastructure installations, configuration, testing, and regular maintenance,

ensuring system availability and reliability.

· Optimize network performance and system utilization. Achieve 99.9% network uptime

and optimize system utilization.

· Complete the assigned Oracle Fusion Cloud Implementation project tasks, meeting all key

milestones and deliverables

· Meet or exceed helpdesk response and resolution time targets.

Responsibilities:

 System Performance & Security:

·Oversee network maintenance, system upgrades, and security configurations to mitigate risks.

 · Implement robust backup, security, and redundancy strategies. 

· Manage maintenance schedules and communicate planned outages. 

 Operational Efficiency: ·

 Install and maintain operating systems and application software. 

· Lead the integration of plant equipment into the IT network to enhance performance. 

· Perform cost-benefit analyses and manage disaster recovery operations and data security. 

IT Operations Team Management and Leadership: ·

 Oversee external MSP/internal helpdesk teams, efficiently resolving desktop and IT infrastructure issues. · 

Provide second and third-level helpdesk support and ensure timely resolution of tickets. ·

 Manage IT inventory, including purchasing and maintenance. 

 Documentation & Training: ·

 Develop and maintain comprehensive system documentation and knowledge bases. ·

 Train the team on data security practices and system troubleshooting to ensure consistent support.

Requirements

Required Knowledge & Skills:

· Bachelor’s degree in computer science, Software Engineering, or a related field.

· Minimum of five years of experience in network administration, system management,

and cloud services (Windows, Macs, Windows Servers, VMware, networking).

· Hands-on experience with Oracle Fusion Cloud administration (ERP, SCM) is a plus.

· At least one technical certification (e.g., CompTIA, CCNA, CISSP, CISA, Security+,

Network+).

· Strong understanding of network infrastructure and cybersecurity best practices.

· Ability to work in a fast-paced environment, with excellent communication and

collaboration skills.

· Experience with O365 administration and a passion for staying current with emerging

technologies.

Experience with  Oracle Fusion Infrastructure Management & Support would be a plus

Salary:

$110,000 to $130,00

Physical Requirements

· Frequently requires a long period of sitting to perform essential job duties.

· Must be able to bend, stoop, pull, and lift up to 10 lbs.

· Close visual acuity to view a computer terminal, analyze reports, manage data, and detail

This description is not intended to be a complete list of duties or tasks but to provide a guideline of fundamental responsibilities, tasks, and duties. La Terra Fina reserves the right to edit and change this role description as business needs require, and new tasks and responsibilities may be periodically added or revised. La Terra