Senior Security Analyst

Our client in the cybersecurity industry is looking for a Senior Security Analyst to join their Managed Services team. The Senior Security Analyst will be responsible for overseeing all security aspects of the customer's managed security environment and ensuring a positive customer experience. They will utilize their technical expertise and demonstrate polite and professional etiquette in their interactions with customers.


Job Responsibilities:

• Demonstrate leadership in areas of the Customer Service engagement
• Identify Opportunities for improving client security posture
• Investigate Security Incidents to determine cause and provide details to clients
• Express in-depth knowledge of industry-wide attacks, exploits and vulnerabilities
• Provide proactive analysis of customer intrusions, incidents, and vulnerabilities
• Provide interpretation and technical security guidance to assist with customer remediation
• Demonstrate Technical Knowledge to both customer and internal parties

• Ability to lead Weekly / Bi-Weekly Status Calls with both customer and internal parties
• Demonstrate leadership in areas of the Customer Service engagement 

Skills & Knowledge Qualifications:

• Strong background in Information security
• In-Depth understanding of reading & articulating system logs
• Network security architecture and design
• SIEM, Syslog and other logging applications
• Routers and access control devices
• TCP/IP networking
• Cisco network security products
• LogRhythm SIEM products
• Fortinet Security products
• VMWare Carbon Black products
• EDR / XDR Platform Knowledge (SentinelOne or Defender)

Required:

• 3 or more years experience in a Information Security or Security Analyst Role
• Highly Proficient in written & communication in English

Preferred Qualifications:

• Bachelor's or Master's Degree in Information Technology, Cybersecurity, or Computer Science
• Certification(s) such as CompTIA (CySA or Sec+), GIAC (GSEC, GCIH, GCFA, etc.); Certified Information Systems Security Professional (CISSP)
• Excellent customer service skills
• Strong analytical thinking and problem-solving skills
• Ability to work both independently and as part of a team
• Detail-oriented approach to tasks and responsibilities