Consultant, Restoration and Remediation

About Surefire Cyber

Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event.

Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency

Job Title: Consultant, Restoration and Remediation

Location: Remote (USA) 

Role: Full time 

Compensation: $65k-$90k 

What Makes You Stand Out

As a Restoration and Remediation Consultant, you have professional experience in assisting clients in recovering from cyber incidents, restoring compromised systems, and implementing effective remediation strategies. You enjoy working closely with Digital Forensic and Incident Response (DFIR) teams to ensure clients can swiftly recover from incidents, minimize downtime, and enhance their overall cybersecurity posture.  

How You'll Make an Impact 

The R&R Consultant will work closely with the Director of Restoration and Remediation, R&R team members, the Digital Forensic and Incident Response team. They will play a critical role in post-incident recovery, working alongside the DFIR team to restore systems and secure infrastructures after cyber incidents. Through meticulous remediation efforts and application of technical expertise, they’ll help clients regain operational stability and strengthen their defenses against future threats

Your Role in Action 

• Provide post-incident recovery and collaborate with the DFIR team to assess the scope and impact of cyber incidents. 
• Participate in efforts to restore compromised systems to a pre-incident state, employing best practices for data recovery, system configuration, and security hardening. 
• Work with other senior members of the R&R team to develop and execute remediation plans tailored to each client’s unique situation, considering technical, operational, and regulatory requirements. 
• Apply and deepen technical knowledge to investigate and address complex security issues such as malware infections, data breaches, and unauthorized access. 
• Work closely with the DFIR team to collect digital artifacts and assist in digital forensic activities to uncover evidence of cyber incidents and provide insights to the incident response process. 
• Utilize your systems administration skills to restore and configure computer systems. 
• Troubleshoot network issues and assist with network configurations to ensure seamless restoration of client’s systems. 
• Configure firewalls, VPN’s, Active Directory, Exchange, Group Policy. 
• Document all restoration and remediation efforts, maintaining a clear and organized record of action taken, lessons learned, and best practices applied. 

Your Expertise

• Bachelor’s degree in information technology, Computer science, related degree or equivalent former professional experience as an IT Engineer, Systems Administrator, Cybersecurity Consultant, or related position. 
• Basic proficiency in analyzing and understanding cyber incidents, including identifying attack vectors and indicators of compromise. 
• Foundational knowledge of various operating systems (Widows, Linux, MacOS) and their security features. 
• Familiarity with cloud services and network administration. 
• Experience with configuring firewalls, VPN’s, Active Directory, Exchange Group Policy. 
• Familiarity with IT service management tools and ticketing systems. 
• Excellent problem-solving skills, attention to detail, and the ability to work effectively under pressure, while maintaining professional composure. 
• Excellent communication skills, both written and verbal, can explain technical concepts to non-technical audiences. 
• Good interpersonal skills, good team player mentality, with a client centric mindset. 
• Strong organizational skills and the ability to manage multiple tasks concurrently. 

Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion.   

Interview Process 

• Submit interest and resume to careers@surefirecyber.com   
• Preliminary phone interview with the People Team (approx., 30 mins) 
• Virtual/Teams interview with hiring leader/Director of R&R (approx., 45 minutes) 
• Virtual/Teams interview with other R&R Consulting team members, (approx., 45 minutes) 
• Virtual/Teams interview with the Chief Deliver Officer
• Virtual/Team interview with our CEO 

Benefits of Joining Surefire Cyber

• Competitive compensation plan and total rewards package for team members
• Remote workforce
• Generous paid time off plan and floating holidays
• Paid parental leave
• Employer paid premiums for both team members and their dependents for medical, dental, and vision
• Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.
• Professional development and career advancement opportunities
• We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth.

Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.