Sr. IAM Operations Automation Engineer

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Sr. IAM Operations Automation Engineer to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

How you will create an impact

Within the Identity and Access Management (IAM) operations team, the Sr. IAM Operations Automation Engineer will be responsible for managing IAM operations activities, maintaining systems operations, and identifying areas for improvement. The right candidate has developed solutions for and has a strong working knowledge and understanding of IAM concepts such as access management, identity governance and administration, advanced authentication, and privileged access management. In this role, one is expected to demonstrate the ability to provide leadership, be a problem solver, and provide exceptional customer service. The Sr Operations engineer will also be required to participate in technical architecture and design conversations with various audiences across the enterprise. The engineer will also oversee and serve as an escalation point for IAM operational activities during major incidents.

Key responsibilities include:

• Managing multiple identity management platforms (B2E, B2C, and B2B) for providing application integration, platform configuration, and operational support
• Designing and implementing identity and entitlement lifecycle workflows in various platforms
• Developing with APIs for application onboarding and provisioning of roles
• Planning and executing the transition of services and applications from a legacy system to modernized infrastructure
• Integrating, developing, or administering identity and access management security solutions
• Integrating user account management across industry-standard OS platforms
• Developing solutions using modern development language (preferably Java/J2EE, PowerShell, JavaScript etc.)
• Management of Active Directory, Microsoft Entra ID, LDAP, or other directory systems
• Automation of user provisioning and reporting using industry-standard platforms and programming languages such as PowerShell, Python, Ansible, Terraform, etc.
• Developing IAM solutions using federation and SSO technologies such as SAML, OpenID Connect, OAuth, ADFS, or Multifactor Authentication
• Managing and supporting IGA application integrations
• Managing multiple vendors and resources to provide direction, guidance, and support

What you'll need to succeed

• Bachelor's degree in Cybersecurity, Information Technology, or related field, such as Computer Science or Information Technology. (master’s degree preferred) 
• 10+ years’ experience in information security or information technology as an engineer. 
• 7+ years as an operations engineer with hands-on experience with SailPoint IdentityIQ
• 3+ years managing vendors and/or 3rd party resources
• Proficient in SailPoint IdentityIQ installation, configuration, and administration
• Strong understanding of IAM concepts, including identity lifecycle management, role-based access control (RBAC), and least privilege principles
• Technical hands-on experience in the following: Microsoft IAM, Oracle IAM, SailPoint IAM, IdP, AD, LDAP, Saviynt, RSA, Single Sign-On, OAuth, SAML, DNS, Google Cloud Platform, and Azure
• Basic knowledge of databases (SQL, Oracle) and scripting languages (e.g., PowerShell, JavaScript)
• Problem-solving mindset with a focus on delivering secure solution. 
• Self-starter who is proactive, motivated, and resourceful, takes ownership of their work, embraces challenges, and consistently strives for excellence. 
• Ability to think strategically and drive business outcomes. 
• Relevant certifications, such as CISSP, CISM, or other cloud security certifications, are a plus. 
• Excellent written and verbal communication skills demonstrated by cross-functional team engagement, electronic communication, and program/process documentation
• Commitment to continuous learning and professional development around cloud technologies, automation, and AI
• Understanding of one or more control frameworks such as NIST, HIPAA-HITECH, SSAE 16, PCI, HITRUST, ISO 27001, etc
• Solid understanding of SOX, SOC, and other regulations related to Identity and Access Management, including GDPR
• Familiar with privacy, financial compliance regulations, and IT and security frameworks and standards

Ready to prove your potential? We would love to hear from you.

For positions based in Jersey City, NJ, the base salary range is $126,000-$171,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: New_Hire_Benefits_Overview_202.pdf

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

IT - Information Technology

AIG Employee Services, Inc.