Senior Program Manager - Unit 42 (JAPAC)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

The Senior Program Manager is a senior level role that will support large and complex consulting engagements and security transformation programs across JAPAC. The individual will report directly to the VP for Unit 42 in JAPAC and partner with Unit 42 leadership and Security Consulting PMO to lead GCO programs and projects, as well as support Digital Forensics and Incident Response (DFIR) and Proactive Services engagements across the region.

Your Impact:

• Has considerable cybersecurity and security transformation experience across diverse sectors, industries and markets (in  JAPAC)

• Has  experience operating at technical, CxO and board levels

• Has appropriate consulting, program, change management and communication skills, as well as stakeholder management experience, to gain credibility and trust with complex stakeholders

• Can effectively articulate themes that organisations are challenged by with regards to what's driving transformation, including new digital environments,  the legal, compliance and regulatory landscape, stakeholder expectations, budgetary concerns and factors including Total Cost of Ownership and Return on Security Investments, 3rd party/supply chain risk and exposure and the evolving threat landscape

• Has experience working with partners

• Understands threat-led, data driven consulting and has sufficient technology and cybersecurity experience to be able to learn our products and services

• Can rally the team to quick and effective outcomes, has operated / led war-rooms

• Has the ability to lead, influence and drive outcomes

• Be an expert in program and project management methodology and processes

• Be able to build successful relationships with cross-organizational leaders to achieve mutually successful results

• Recognize changes in scope across multiple projects and can drive scope-versus-schedule/budget discussions to conclusion

• Manage a program portfolio and balance resources among it

• Recognize organizational or system-wide risks and create program risk management plans

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed

• Maintain and update status reports for external clients and customers 

• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion

• Maintain a strong understanding of the Unit 42 Consulting team’s skill sets

• Partner with consulting leadership with any staffing needs for each project

• Develop strong partnerships with internal and external stakeholders for each project 

• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines 

• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships 

• Deliver Cyber uplift programs not just projects

• Lead cyber transformation programs on behalf of clients, including the support of cyber security strategies to managing the execution of strategic maturity roadmaps  

Qualifications

Your Experience 

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience

• 9+ years of professional experience in Project/Program Management, focusing in one or more of the following: transformative IT, Cybersecurity, Digital Forensics, Incident Response, or Software Defined Lifecycle (SDLC)/Infrastructure or other IT related technical environments

• Ability to lead multiple large-scale projects creating project plans and ensuring on-time task execution and documentation 

• Proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of our client organizations

• Ability to maintain confidentiality and diplomacy

• Ability to communicate effectively in both verbal and written form

• Flexibility to work nights, weekends, holidays as needed 

• Preferred:

• 3+ years experience delivering a wide range of cybersecurity consulting services 

• PMI Program Management (PgMP), PMI Project Management Professional (PMP) certification or equivalent 

• Strong proficiencies with Google Suite, Asana, and Clarizen 

• Previous direct client/customer consulting experience 

Additional Information

The Team

Unit 42 Consulting is Palo Alto Network's security advisory team.  Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.