Governance and Compliance Intern (Summer 2025)

Who You AreInterested in further protecting an already highly secure environment? As a Governance and Compliance Intern, you will perform compliance assessments, write reports on your findings, create proposals for improvement and track status to resolution. This role is team oriented as you will be working collaboratively with cross-functional stakeholders on cross-functional projects related to data governance, data protection and privacy. The ideal candidate loves to learn, has excellent communication and organizational skills and is interested in common security standards and various regulations (e.g., SOC2, PCI, HIPAA, etc.).

What You’ll Do

• Assist with implementing and monitoring compliance program requirements throughout the organization, SOC2, HIPAA and PCI
• Assist with the Information Security policy refresh schedule
• Assist in the enhancing of a security awareness program
• Assist with creating a Privacy program
• Assist with coordinating Disaster Recovery tests across the organization
• Adhoc duties as requested

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

• Pursuing a Bachelor’s degree in Computer Science, or a related field
• Ability to learn and solve problems over multiple weeks
• Excellent communication skills and organizational skills
• Knowledge of security standards and regulations

Who We AreAt Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call.
We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. 
We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions. We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation, and development efforts. 
Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs.