MDR Engineer

Position Title: MDR Engineer

Location: Manchester, Cheltenham or London (hybrid)

Role Purpose:

A successful candidate will be responsible for the day-to-day support and operations of several SIEM solutions within our SOC. Roles and responsibilities for this role include, but may not be limited to: 

•  Work closely with SDMs to establish how extra value can be provided to a client as part of their Managed Service.
• Speak with clients to understand any limitations of their current service, provide technical advice/assistance to ensure the Managed Service provides the maximum value.
• Innovate and contribute to technical service improvements across the entire client base.
• Research, develop and test new techniques for contribution and continuous improvement of the Managed Detection Engine (MDE).
• Work with both Consultancy and Engineering teams to develop and improve the technical ability across NCC Groups technical teams.
• Using client feedback to inform and shape the direction of the current Managed Services, whilst operating as a bridge between Pre- and Post-live technical teams.
• Provide feedback and real-world integration of emerging services and solutions with the delivery team
• Contribute towards finding and building new and improved technical solutions to improve the way other teams work
• Push out new solutions on a global customer base

A successful candidate would be able to provide security advice to customers to help them develop their security awareness and infrastructure. Working for a Security Partner requires a surrounding knowledge and experience of security awareness, incidents response, and management. 

Summary:

As an MDR Engineer, you will be responsible for implementing and maintaining SIEM solutions to monitor and respond to security events and incidents. Your role involves configuring and managing SIEM tools and collaborating with other teams to ensure effective threat detection and response. Key behaviours and responsibilities include: 

• Configuration: Configure and deploy SIEM tools, onboard data sources, and create correlation rules to detect and respond to security events. 
• Monitoring: Monitor SIEM dashboards and alerts to identify potential SIEM issues, investigating and escalating as needed. 
• Troubleshooting: Investigate and troubleshoot SIEM-related issues, working to resolve technical challenges and optimize performance. 
• Collaboration: Work closely with other security and IT teams to ensure proper integration of SIEM solutions and alignment with security policies. 
• Documentation: Maintain documentation of SIEM configurations, processes, and incidents, contributing to the organization's knowledge base. 
• Continuous Learning: Stay updated on SIEM technologies and best practices through self-learning and training opportunities. 

What we are looking for in you:

• An open mindset that allows you to logically move from point to point to further your investigation
• Eagerness to learn and develop

Behaviours:

• Focusing on Clients and Customers.  
• Working as One NCC.
• Always Learning.
• Being Inclusive and Respectful. 
• Delivery Brilliantly.  

Why NCC Group?

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.   

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. 

Come join us?

What do we offer in return?

We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits;

⏰Flexible working

💸 Financial & Investment

• Pension
• Life Assurance
• Share Save Scheme
• Maternity & Paternity leave

🙋🏾Community & Volunteering Programmes

⚡ Green Car Scheme

🚴 Cycle Scheme

🏥 Healthcare

🏙️ Office Lifestyle

🧑🏻‍🤝‍🧑🏻 Employee Referral Program

🧘🏻 Lifestyle & Wellness

🎓 Learning & Development

👨🏿‍🦽 Diversity & Inclusion

So, what’s next?

If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to global.ta@nccgroup.com .

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.