Platform Operations Specialist

OPPORTUNITY OVERVIEWIn this position, you’ll join our Platform Operations team who supports ZeroFOX's cyber security solution that helps organizations manage information security risks across social media. Your work will directly impact the success of ZeroFOX customers, partners, and pre-sales pilots, affecting the growth of our social risk management platform and its core services. This important role will have direct impact on protecting against social media threats, and give you valuable experience in the growing cyber security field. This position offers high growth potential and the opportunity to work cross-functionally with various teams throughout the organization. Successful candidates must be fluent in the English language.

Would you like to do this on a daily basis?

• Fulfill a high volume of information requests
• Interpret, understand and act upon rules and procedures
• Be responsible for confidential documents
• Update internal stakeholders on tasking progress
• Track success metrics and Key Performance Indicators

Do you have the right stuff?

• Computer and social media savv
• Willingness to work an alternative work schedule, including partial weekends
• Exceptional attention to detail and thoroughness
• Ability to learn quickly; can grasp technical terms and concepts quickly
• Proficient verbal and written communication skills; able to present complex concepts in a clear, concise manner.
• Fluency (written and spoken) in the English language
• Trustworthiness, reliability and high self motivation
• Interest in research and customer service
• Must be willing to work alternative work schedule including partial weekends
• Huge Plus:
• Previous experience and / or relevant coursework in cyber security

Do you have the right attitude?

• As a self-starter, when you find a problem, you alert the team, and fix it…you don’t wait for the next task
• You’re used to producing superior work while meeting aggressive deadlines

Do you want to love where you work?

• Amazing Product: ZeroFOX has created a paradigm shifting cyber security product
• Awesome Culture: ZeroFOX is a community – most describe our team as a group of close knit, incredibly talented, and highly caffeinated people. All are encouraged and required to incorporate innovative ideas and prototypes into our product. Suggestions around streamlining communication, development practices and operations are welcomed
• Get Things Done: Innovation is woven into the fabric of our organization. Every aspect of our operations is purposeful; enabling us to research, develop and innovate faster than the competition
• Benefits: Competitive compensation and benefits package available

Interested?

• Ready to apply? Visit us at https://www.zerofox.com/careers to find out more and join the best team in the security industry.
• Not ready to apply? Email careers_at_zerofox_dot_com to speak with a member of the team!

ABOUT ZEROFOXZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.
Equal Opportunity, Diversity & InclusionWe aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.