Program Manager

Responsibilities & Qualifications

RESPONSIBILITIES

• Lead projects that involve the successful management of teams composed of data processing and other information management professionals who have been involved in analysis, design, integration, testing, documenting, converting, extending, and implementing automated information and/or telecommunications systems. 
• Perform day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations.
• Organize, direct, and coordinate the planning and production of all contract support activities.
• Establish and alter (as necessary) corporate management structure to direct effective contract support activities.
• Develop and execute the overall program strategy, aligning objectives with DLA’s mission and operational priorities.
• Lead the creation and continuous improvement of the Program Management Plan (PMP), ensuring milestones are met and adjustments are made proactively.
• Ensure the timely and high-quality delivery of all contractual deliverables, from status reports and technical documentation to comprehensive project and risk assessments.
• Establish and maintain a robust Contractor Quality Control Plan (QCP) that measures, tracks, and improves performance outcomes, aligning with DLA’s stringent quality standards.
• Act as the primary liaison between the DLA, the COR, PMO, and other project stakeholders, fostering strong communication channels and collaborative problem-solving.
• Ensure program compliance with cybersecurity, Risk Management Framework (RMF), and Department of Defense (DoD) standards, leading efforts to maintain audit readiness and robust documentation.
• Maintain rigorous compliance with all security and performance requirements, including incident response documentation, configuration management, and routine security audits.
• Coordinate system integration with DLA’s existing infrastructure, enabling a seamless transition to the modernized platform while minimizing disruptions.
• Provide leadership in incident management, setting a response strategy for continuous 24/7 system support.
• Drive the development of performance metrics, aligning them with Key Performance Indicators (KPIs) and DLA standards to measure and improve program impact.
• Prepare and deliver Monthly Progress Reports, capturing program spending, progress, challenges, and solutions, and presenting actionable insights to DLA leadership.

REQUIRED QUALIFICATIONS

• Experience:
• Five (5) years of experience in program management
• Ten (10) years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields
• Experience with the Information Technology Acquisition process and its milestones
• Experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation
• Certifications:
• Project or Program Management certification, i.e. Project Management Professional (PMP) certification or other equivalent/recognized Project or Program Management certification
• DoD Approved 8570 Baseline Certification: Category IAM Level III
• CISM
• CISSP (or Associate)
• GSLC
• CCISO
• Education:
• BS or BA or four (4) additional years of related experience

• Clearance:
  • Must possess a secret clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC)

Overview

We are seeking a Program Manager to join our team supporting DLA FEDMALL.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Locations: Remote in the DMV area
• Type of environment: Remote
• Noise level: Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

Secret clearance

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.