Technology Risk and Managed Services Leader

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Network Management

Management Level

Senior Manager

Job Description & Summary

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity-based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.

Our Operations team helps internal leaders validate and improve the reliability and effectiveness of business operations. You’ll help the team with issues related to business continuity, environmental risk, crisis management, process systems and risks associated with operations, health and safety and technology.

Meaningful work you’ll be part of 

As a Technology Risk and Managed Services Leader, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:  

• Manage a team of 12 ranging from Senior Associate to Senior Manager  

• Oversee the activities and budget for up to 10 acceleration centre team members 

• Lead the vision and strategy for technology and services risk management in Managed Services, ensuring alignment with the firm's overall objectives 

• Oversee, guide, and influence teams responsible for delivering Managed Services risk management 

• Mentor and grow staff, assign resources, and create a consistent view of risk management across the firm 

• Measure the performance and value contribution of the Managed Services risk function, enhancing transparency and compliance within the organization 

• Act as the main contact for high-level conversations about Managed Services risk management approaches focused on Services and Technology 

• Keep up with industry trends, regulatory changes, and emerging risks, advising the firm's leadership on necessary changes to the risk management framework. Coordinate with Global Managed Services Working group and adopt an aligned approach to Risk 

• Provide strategic leadership for the Technology Risk function, managing the project portfolio for Technology Risk and Joint Business Relationship function 

• Lead key projects, including the transformation of the Technology Risk Framework 

Experiences and skills you’ll use to solve 

• Drive the adoption of risk mitigation practices for emerging technologies, including AI 

• Oversee teams that support each of the key disciplines within Technology Risk 

• Ensure the successful delivery of Technology Risk projects, aligning them with the firm's strategic goals 

• Maintain an understanding of emerging technologies, regulatory environments, and compliance issues to effectively manage technology risks 

• Rationalize and bring consistency to external attestations such as ISO27001 and SOC2 requirements 

• Focus on regulatory changes related to technology, working directly with the Ethics and Compliance team 

• Preferred certifications include CISSP, CISM, or other relevant certifications in IT, cybersecurity, or risk management 

• Deep understanding of cybersecurity and data protection principles, standards, and practices 

• Proficiency in technology risk management frameworks, methodologies, and tools 

• Familiarity with IT governance, audit, compliance, continuity, and incident management processes 
   

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.