Incident Response Analyst

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

Incident Response Analyst – Cyber Fusion Center – Newtown Square, PA 

An SAP Incident Response Analyst is a crucial front-line defender, leader of SAP’s digital enterprise. Our Incident Handlers are responsible for triaging critical security events detected by security monitoring operations, analyzing all available data to determine if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, and conducting forensic investigation to determine the details around the attack.

The Role

Our incident handlers are responsible for triaging security alerts detected by Enterprise Detection and SIEM, analyzing all available data to determine if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, performing forensic investigations to determine the details around an attack, and providing guidance on remediation actions.

In this role, respond to alerts, perform root cause analysis, develop attack remediation strategies, and ensure the communication and handle escalations of security activities. You will also assist in the development of incident handling processes, standard operating procedures, playbooks and runbooks. Through developing workflow automation, you will lower response times.

You will work with Security Engineering teams to make improvements to detection and alerting mechanisms and conduct forensic investigations to determine incident details and provide supporting evidence.

Role Requirements 

You should have extensive demonstrated experience in cyber-attack investigations and of working in a similar 24/7 environments managing cases with enterprise SIEM or Incident Management systems.

We are looking for analytical, critical thinkers, who have an eye for detail and are solution orientated. You should be quick to learn and adapt and operate in a dynamic environment.

You will also need to have the following technical skills and experience:

• Ability to possess and maintain a U.S. Government/DoD Clearance.
• Security certification (e.g. Security+, GCIA, GCIH, CISSP)
• Knowledge of APT actors; their tools, techniques, and procedures (TTPs)
• Knowledge of TTP methods and frameworks
• Knowledge of TCP/IP communications & knowledge of how common protocols and applications work at the network level, including DNS, HTTP, and SMB 
• Knowledge of one or more
  • Windows/AD file system, registry functions and memory artifacts
  • Unix/Linux file systems and memory artifacts
  • Mac file systems and memory artifacts
  • Database, web application, cloud, or mobile device cyber incident response principals and techniques
  • Cybersecurity automation
  • Web servers and web applications.
  • SIEM (Splunk)
  • Security tools: IPS, Web proxy, Email proxy, pDNS, Deception, EDR etc....
• Experience with one or more scripting languages (Powershell, Python, Bash, etc.)
• Experience with integration of threat hunting and cyber threat intelligence into the incident response process
• Experience with information security compliance audit frameworks and requirements e.g. PCI, FISMA, FedRAMP, SOC, SOX, PCI, GDPR and Data Privacy

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 82400 - 140100(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 410188 | Work Area:Information Technology  | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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