Senior Analyst - Controls Testing & Process and Controls Mapping

Analyst - Risk & Business Controls Office - IN
Knowledge of Risk & Business Controls Testing

Key Responsibilities and Duties

• Performing the business controls testing as per defined methodology
• Should have continuous learning approach to enhance their skills
• Contribute towards continuous improvement of testing methodology / processes of business controls

Educational Requirements

• University (Degree) Preferred

Work Experience

• No Experience Required

Career Level
5IC

Senior Analyst - Controls Testing & Process and Controls Mapping (PCM)

Business Controls Office (BCO): Controls Testing

• The BCO Controls testing team provides assurance of both business and IT controls across businesses of TIAA.
• Assurance work involves testing of controls for both design and operating effectiveness.
• Testing is carried out as per the methodology that conforms to TIAA enterprise risk management framework (ERMF) and industry standards like COSO, COBIT, Service organization controls (SOC).

Business Controls Office (BCO): Process and Controls Mapping (PCM)

Key Responsibilities and Duties

• The PCM team perform business process mapping, including identifying the underlying systems/applications that are used to perform the process and controls within the process.
• Schedule and drive process mapping conversations with stakeholders independently.
• Interview and inspect business processes with respective business owners.
• Prepare Microsoft Visio visualizations of the processes mapped. 
• Collaborate with colleagues and business owners to establish factual accuracy of the processes mapped and the controls underpinning the processes.

Control Testing:

• Coordinate and assist with facilitating design meetings with the business areas to document design effectiveness of controls.
• Assess design effectiveness and document walkthroughs.
• Perform operating effectiveness as per the frequency and nature of the control and complete Operating Effectiveness testing of key controls within established timeline
• Maintain work paper documentation and ensure any changes are appropriately reflected as needed.
• Responsible for identifying control deficiencies and communicating the deficiency to the Management.  Assist with drafting issue documents.

Process and Controls Mapping:

• In conjunction with Business Owners, perform business process mapping, including identifying the underlying systems/applications that are used to perform the process and controls within the process.
• Once the scope of coverage is finalized by the broader PCM team, schedule and drive process mapping conversations with stakeholders independently.
• Interview and inspect business processes with respective business owners.
• Prepare Microsoft Visio visualizations of the processes mapped. 
• Collaborate with colleagues and business owners to establish factual accuracy of the processes mapped and the controls underpinning the processes.

Innovation & automation:

• Identify opportunities to automate control testing.
• Advice business on controls that have potential to be automated. 
• Collaborate with other functions and technology teams to bring innovation in control testing, identify efficiency gains and test full populations.

Educational Requirements

• University Degree in Finance, Accounting.
• Certification in information systems and audit practices like CISSP or ISC2 Certified in Cybersecurity, CISA (ISACA), Institute of Internal Audit, ITIL, ISO27001 etc. would be a plus

Work Experience

• Overall 3+ years of work experience in BFSI, Consulting (Retirement solutions, Insurance or Banking is preferable) or similar.
• Work experience in Controls testing, Internal audit (Desirable) or Process and Controls Mapping
• Experience in directly and independently working with stakeholders across diverse geographies.

Career Level
5IC

Shift timing: 1PM to 10PM IST

Location: Pune

Related Skills

Business Acumen, Business Process Improvement, Business Process Understanding, Communication, Compliance, Continuous Improvement Mindset, Detail-Oriented, General Risk Management, Influence, Relationship Management, Risk Mitigation, Risk Monitoring

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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