Manager, Development Operations

This role joins SpearTip, the cybersecurity consulting segment within Zurich Resilience Solutions. Blending cutting-edge technologies, unique skill sets, and proven cyber counterintelligence strategies, SpearTip partners with our clients to protect shareholder value, shield corporate reputations, and enhance long-term profits.  We are driven to protect our clients from the ever-changing threat actors and become the gold standard in detecting zero-day vulnerabilities. This hybrid role joins a team in the St Louis, MO office.

As a Manager, Development Operations you will supervise the daily workload of a team of DevOps personnel responsible for the technology area of systems function, which includes coding procedures, solution delivery, and cloud services operations. You will also evaluate or research the economics of alternative technology or methods of process improvements.

Duties/Responsibilities:

• Manage DevOps team, assigning and monitoring work efforts to ensure quality and efficiency of work.
• Plan, build, test, deploy, and monitor technology solutions.
• Review and approve code through the delivery pipeline.
• Monitor AWS Cloud systems health and analyze cost trends.

Basic Qualifications:

• Bachelor’s Degree and 4 or more years of experience in an IT support area
  OR
• Associate Degree and 6 or more years of experience in an IT support area
  OR
• High School Diploma or Equivalent and 8 or more years of experience in an IT support area
  OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in an IT support area

Preferred Qualifications:

• Bachelor’s Degree in an IT discipline
• People management experience or leadership experience
• 3 years of direct experience in technical support operations (incident response, application support, development operations, infrastructure operations)
• Ability to communicate technical concepts to a broad range of technical and non-technical staff
• Experience using analytic platforms to organize and correlate large volumes of log data
• Advanced Microsoft Office skills

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet 

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission. 

Location(s): AM - St. Louis
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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