Concierge Security Engineer 2 / Cybersecurity Consultant 2 (m/f/d)

Concierge Security Engineer 2 / Cybersecurity Consultant 2 (m/f/d)

on-site, Newcastle UK

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience. 

Our mission is simple: End Cyber Risk. We’re looking for a Concierge Security Engineer 2 (m/f/d) to be part of making this happen. 

About the Role:  

The Concierge Security Engineer 2 is a key member of the Security Operations Center that delivers world-class Arctic Wolf security services and supports the technical relationship with their assigned customers and leverages their skills and expertise to fulfill key responsibilities. 

As a Concierge Security Engineer, you will: 

• Create and maintain an outstanding partnership with customers;  

• Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;  

• Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed;

• Proactively interact and communicate with internal and external stakeholders.

The Concierge Security Engineer role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant.  A successful Analyst possesses strong technical aptitude and an ability to communicate, educate, and share information effectively with non-technical people.  

Who You Are: 

You thrive in fast-paced environments and have a positive can-do attitude.  You are a critical thinker that continually learns and can navigate uncertainty.  You enjoy working with customers and in a team, are an excellent communicator, and are able to easily interact with a variety of people, personalities and technical skill levels.  Above all, your passion for cybersecurity and partnering with customers shows in everything you do! 

Your experience could look like:  

• 1-3 years of experience in a hands-on security role with a good knowledge of security architecture  

• Degree or diploma in a relevant field, or certifications and experience equivalent   

• Strong partnering and relationship building skills in a professional context  

• Strong communication skills, both written and verbal  

• Strong analytical and problem-solving skills 

Additional skills and experience:  

• Security testing and forensics tools  

• Malware analysis  

• Incident response  

• Authentication and identity management  

• Risk management, assessment and common compliance frameworks  

• Penetration testing and attack simulation   

Our offer: 

• Company shares for everyone: Our attractive salary package also includes company shares so that every employee has a direct stake in our success 
• Our team, the pack: We offer an international, diverse and inclusive work environment and live positive – in and out of the office  
• An attractive workplace: Our modern office is in an attractice location in Newcastle's great skyline. We work with Macs and state-of-the-art IT equipment.
• Flexibility for work and free time: We have trust working hours that offer our wolves the greatest possible flexibility. For free time, we offer our 28 days of vacation as well as additional days off
• Further development: We support employees with regular training and certifications. We support professional development and promote internal employees – in our fast-growing company there are great opportunities for advancement
• Pension Plan: We offer an individual pension plan based on defined contribution arrangement with an employer contribution of 5% and employee contribution of 5%
• Regular social events, including our legendary Arctic Wolf parties 

About Arctic Wolf  

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).  

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance.  

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing EMEA.recruitment@arcticwolf.com 

Have we sparked your interest? Then send us your CV and also gladly your references.