Technology Operational Risk Management Lead - Governance, Risk & Controls - Executive Director

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Technology Operational Risk Management Director for the Governance, Risk and Controls (GRC) team within Compliance, Conduct and Operational Risk Technology & Cybersecurity (CCCOR T&C), you will evaluate and identify control design and/or execution deficiencies of the first line's GRC team’s delivery of risk & controls framework, control integration & assessment, risk treatment & analytics, and governance and reporting practices.  You will need to be comfortable working with a wide range of stakeholders including senior management, and maintain credible relationships across technology and control organizations.  

CCOR T&C is a group within the Compliance, Conduct and Operational Risk (CCOR) organization and is responsible for the design and oversight of the second line of defense independent risk management program for technology and cybersecurity risks, leveraging the Operational Risk Framework, regulatory guidance (e.g., FFIEC, Heightened Standards, etc.) and laws, rules, and regulations.

Job Responsibilities

• Assess the governance practices pertaining to the development, adherence and maintenance of technology policies, standards, and procedures.
• Evaluate Global Technology’s framework to ensure sustainable industry best practice, regulatory and threat-informed risk and controls.
• Challenge first line control implementation and execution.
• Identify thematic risk based on key risk indicators and key performance indicator metric performance.
• Assess prioritization and treatment of control findings for Global Technology, along with action-oriented reporting to support operational risk decisions.
• Execute monitoring and testing activities to detect operational risks introduced throughout the technology lifecycle.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 8+ years of experience in technology risk management and controls governance
• Knowledge of industry frameworks such as NIST, ISO, FFIEC, FSP and Heightened Standards.
• Familiarity with laws and regulations related to tech & cyber including privacy and outsourcing
• Experience in providing independent review and challenge of first line of defense technology and cybersecurity assessments and controls
• Strong written, verbal, analytical and problem-solving skills
• Ability to successfully communicate and influence management on all levels.
• Ability to work independently or with limited instruction. 
• Demonstrated proficiency in MS Office applications (Word, Excel, PowerPoint)

Preferred Qualifications, Capabilities, and Skills

• Experience with modern technologies such as public and private cloud (AWS, GCP, Azure, etc.) is a plus.
• Professional certifications such as CISA, CRISC, and CISSP are a plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans